
AI-powered customer research that uncovers why buyers don't convert
Insighter is an AI customer research platform that analyzes call recordings, interview transcripts, and online reviews to surface barriers to purchase. It can also run automated AI-led interviews with customers via messengers, then produces expert-verified recommendations and direct customer quotes teams can use in marketing.
Upload call recordings, interview transcripts, and online reviews and the AI extracts recurring themes, objections, and conversion blockers within hours.
Runs autonomous research interviews with your customers over messengers, no human moderator required.
Identifies the specific reasons prospects drop off, complete with prioritization by impact on revenue.
Surfaces verbatim quotes from real customers that marketing and sales teams can drop straight into copy.
Each insight set is reviewed against domain heuristics before being delivered, reducing AI hallucination risk.
Combines call audio, written reviews, and chat-based interview transcripts into a single research workspace.
Full searchable transcripts of every dialogue so teams can audit insights back to the source.
E-commerce teams feed in support chats and review data to pinpoint the exact friction killing conversions.
Run AI interviews with churned users to extract the real reasons they downgraded or canceled.
Upload recorded discovery calls and surface the objections that lose deals most often.
Pull genuine customer language to power landing pages, ad creative, and email subject lines.
Always-on assistant for query and walkthrough help on paid plans.

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