
AI-powered customer feedback platform to measure satisfaction and reduce churn
FeedbackRig is a customer feedback and NPS platform that helps businesses gather actionable feedback across websites, apps, email, and in-page surveys. It uses AI-powered analytics, sentiment analysis, and text analytics to surface trends, identify unhappy customers proactively, and turn responses into key performance indicators. Built by LogicInflux Ltd, it integrates with tools like Slack and Trello and supports white-labeling and custom domains.
Collect feedback from websites, apps, email, in-page widgets, and standalone web surveys with a single setup script.
Turn raw feedback into actionable insights, KPIs, and clear data visualizations to guide strategic decisions.
Automatically analyze open-text responses for sentiment to spot dissatisfied customers before they churn.
Create unlimited feedback campaigns and widgets through an easy-to-use interface.
Customize feedback pages with your own branding, header, footer, custom CSS, and your own domain.
Built-in controls ensure customers are never over-surveyed, with full configuration over frequency.
One-click Slack notifications and Trello card creation, plus webhooks to post responses to your own apps.
Run real-time NPS and CSAT surveys to track how products and services meet customer expectations.
Use sentiment analysis to identify dissatisfied customers early and intervene before they leave.
Embed feedback widgets on sites and apps to capture visitor input with a single setup script.
Route feedback into Slack and Trello so product and support teams can act on it quickly.

AI-powered surveys and market research with 335M+ global panelists

Conversational forms and surveys that boost completion rates 3.5x

AI-powered customer support suite for SaaS startups

AI-powered digital analytics for understanding user behavior and product optimization
Export all your feedback data anytime as Excel (.xls) or CSV files.
Invite staff and team members with full or limited access to dashboards and reports.

Subscription billing and revenue management for growing businesses