
Business texting platform for regulated industries
Falkon SMS is a HIPAA-compliant business texting platform that text-enables existing landline, VoIP, or Microsoft Teams numbers without changing hardware. Designed for regulated industries like healthcare, legal, and finance, it offers a shared inbox, two-way SMS/MMS, group broadcasts, secure file sharing, and AI-assisted compliant reply suggestions.
Send and receive texts on your current landline, VoIP, or toll-free numbers without changing hardware or voice services.
Multiple staff members manage conversations together with assignable threads, status tags, and internal notes.
Send and receive text and multimedia messages with customers, with delivery receipts and read status.
Send mass messages to up to 2,000 contacts at once with personalization tokens and opt-out handling.
Queue messages for future delivery or set up automated recurring texts for reminders and follow-ups.
Trigger automatic responses based on customer keywords for FAQs, opt-ins, and routing.
Encrypted sessions for sharing protected health information and confidential documents via expiring links.
Clinics and pharmacies send HIPAA-compliant appointment reminders, prescription updates, and patient follow-ups from their existing office number.
Attorneys text clients on the firm's main landline, log conversations to Clio, and keep records for compliance audits.
Advisors send FINRA/SEC-ready messages to clients about account updates, scheduled reviews, and document requests.
Agencies broadcast shift availability to caregivers and confirm assignments via two-way SMS.
Falkon AI Engine learns your SOPs and compliance policies, then suggests compliant response drafts.
Native apps for Teams and Cisco Webex, plus integrations with HubSpot, Clio, and Slack.
Built-in registration and compliance management for the 10DLC standard required for business SMS in the US.
Schools and nonprofits send mass updates to parents, donors, and volunteers with opt-out compliance.

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