About Ezus
Ezus is a SaaS platform for travel agencies, DMCs, and tour operators that build tailor-made trips. It combines an itinerary builder, dynamic budgeting, branded document generation, a travel CRM, a traveler portal, payments, and supplier management in one workspace. The Paris-based company says it serves 600+ agencies in 70+ countries.
Pros & Cons
Pros
- Built specifically for tailor-made travel: itineraries, quotes, supplier bookings, and payments share one data model instead of spreadsheets and email
- Branded proposals and documents generate in one click in PDF, PowerPoint, Word, Excel, or a shareable web page
- Real-time margin visibility per trip through dynamic budgeting with markups, VAT, and multi-currency
- Reviewers consistently rate customer support highly, and support is offered in five languages
- Client-facing traveler portal and payment gateway reduce back-and-forth after the sale
Cons
- No free plan or self-serve trial; access starts with a demo and annual billing
- Mandatory one-time onboarding pack ($2,350) adds a significant upfront cost for small agencies
- Some reviewers report the itinerary builder can be slow and click-heavy
- Occasional bugs and a learning curve given the breadth of features
- Public API, multi-brand, and custom user rights are limited to the Premium plan and up
Key Features
Itinerary builder
Build multi-country, day-by-day itineraries with interactive maps, reusable content blocks, and saved trip templates.
Smart budgeting
Generate quotes with automated budgets, real-time markups, VAT handling, and multi-currency support, with margins visible per trip.
Document automation
Export branded proposals, quotations, roadbooks, and contracts to PDF, PowerPoint, Word, or Excel from one project, with 50+ starter templates.
Web presentations
Turn any Ezus project into a mobile-friendly HTML trip presentation shared with clients through a single URL.
Traveller area
Give each client a branded online space with their itinerary, travel documents, messaging, and secure payment options.
Payment portal
Accept card and SEPA payments from travelers and track incoming client and outgoing supplier payments per trip.
Integrated travel CRM
Centralize client data, tasks, and follow-up reminders to move requests from first contact to signed quote.
Supplier management
Keep a catalog of suppliers, products, and destinations, and manage supplier bookings, messages, and invoices in one place.
Group management
Handle group (GIR) and MICE trips with traveler and rooming lists.
Integrations and API
Connect to 9,000+ apps through integrations, with a public API on the Premium plan.
Pricing
- Billed annually
- Multi-country itineraries with interactive maps
- Dynamic budgeting
- Customizable PowerPoint, Excel, and PDF documents
- Dynamic web presentations and traveler portal
- Built-in travel CRM
- Group management (GIR and MICE)
- Integrated payment gateway and advanced invoicing
- Supplier booking management
- Online support in EN, FR, ES, IT, and PT
- Billed annually
- Everything in Professional
- Client and supplier messaging
- Instant multi-language translation
- Custom URLs for the traveler portal
- Multi-brand
- Customizable user rights
- Public API
- Account manager from 3 users
- From 30 users, billed annually
- Everything in Premium
- Multi-account
- Single sign-on (SSO)
- Customizable automated reports
- Custom integrations on quote
- Negotiated rates on Ezus Pay
- Custom implementation plan
Best For
Destination management companies (DMCs)
Produce quotes and branded programs for B2B partners faster while tracking supplier bookings and margins per project.
Tailor-made travel agencies
Design custom itineraries for B2C clients, send polished proposals, and collect payments through a branded traveler area.
Group and MICE trips
Manage group departures, incentive trips, and team-building events with rooming lists and per-trip financial tracking.
Multi-brand or multi-market operators
Run several brands, languages, and currencies from one account with role-based permissions for sales and finance teams.
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