EchoDial
Appointment scheduling software for small business with SMS, voice, and email reminders
About EchoDial
EchoDial is an appointment scheduling platform for small businesses such as clinics, salons, and service teams. It combines online booking with automated voice call, SMS/MMS, and email reminders, HIPAA-compliant scheduling, e-signature intake forms, and telehealth appointments. Every plan also bundles AI tools for messaging, social posts, images, and an embeddable chatbot, billed on flat monthly plans with usage quotas.
Pros & Cons
Pros
- Voice call, SMS/MMS, and email reminders are all included, where many schedulers charge extra for calls or texts
- HIPAA-compliant scheduling, intake forms with e-signature, and telehealth fit small medical and wellness practices
- Flat monthly plans with published quotas make costs predictable
- Bundles invoicing, a chatbot, events, and a public business profile, which can replace several separate tools
- Free 7-day trial with no credit card, and founder-led support from a small team
Cons
- Small, young vendor with almost no independent user reviews on Capterra or G2 yet
- Calls and texts are capped per plan (400 to 1,200 a month), so high-volume practices can outgrow the tiers
- No free plan; the cheapest tier is $49.99/month, well above basic schedulers like Calendly
- The broad AI and marketing feature set can feel unfocused if you only need booking and reminders
- Payment processing runs through Authorize.net only
Key Features
Online appointment booking
24/7 client self-scheduling with an embeddable booking widget for your website.
Automated voice call reminders
Scheduled automated phone calls confirm appointments or deliver promotional offers.
SMS and MMS reminders
Automated text and picture-message reminders and confirmations to cut no-shows.
Email confirmations and campaigns
Unlimited monthly emails, including AI-written reminders and marketing campaigns.
HIPAA-compliant scheduling and telehealth
Secure scheduling plus built-in virtual appointments and multi-participant video meetings.
E-signature intake forms
Drag-and-drop form builder for online intake forms with e-signature capture.
Invoicing and payments
Invoice generation and payment processing through an Authorize.net integration.
Embeddable AI chatbot
An AI chat assistant with live-agent handoff answers client questions and captures booking inquiries.
AI content tools
AI credits cover social posts, images, chat, and explainer videos, powered by OpenAI models.
Public business profile and events
Public profile, reviews, and events pages with ticketing, registration, and check-in.
Pricing
- 400 monthly automated calls
- 400 monthly SMS/MMS texts
- Unlimited monthly emails
- 400 AI credits per month
- Embeddable AI chatbot
- Basic support
- 750 monthly automated calls
- 750 monthly SMS/MMS texts
- Unlimited monthly emails
- 750 AI credits per month
- Embeddable AI chatbot
- Priority support
- 1,200 monthly automated calls
- 1,200 monthly SMS/MMS texts
- Unlimited monthly emails
- 1,200 AI credits per month
- Embeddable AI chatbot
- 24/7 support
Best For
Medical and therapy practices
Run HIPAA-compliant booking, intake forms with e-signature, telehealth visits, and automated reminders in one place.
Salons and med spas
Let clients self-book online and cut no-shows with text and voice call reminders.
Service businesses
Schedule appointments, send invoices, and collect payments without separate tools.
Small business marketing
Use AI credits to draft emails, social posts, and images, and promote events with a public events page.
Similar Tools
MRPeasy
Cloud-based manufacturing ERP/MRP for small manufacturers
AWeber
Email marketing and automation for small businesses
Confido Health
AI voice agents for healthcare operations
Squarespace
Build a website that grows with your business
Wix
Create a website you're proud of
Hostinger Website Builder
AI-powered website builder at the best price