Distance
The AI platform for home services
About Distance
Distance is an AI-powered communication platform built for home service businesses. It answers every call and message, qualifies leads, and books work for your team across SMS, live chat, social media, and marketplaces like Yelp and Thumbtack — 24/7.
Pros & Cons
Pros
- Purpose-built for home service businesses with industry-specific AI training
- Covers all inbound channels: calls, SMS, chat, social, and marketplace leads
- 24/7 availability means no missed leads after hours or on weekends
- Claims to save over 1,500 minutes per month and boost booking rates up to 4x
- Simple 3-step setup process from knowledge base to live conversations
- Month-to-month plans with no long-term contracts
Cons
- No public pricing — requires booking a demo to get quotes
- Relatively new platform with limited third-party reviews on G2 or Capterra
- Focused exclusively on home services — not suitable for other industries
- AI quality depends on how well the knowledge base is configured
Key Features
AI Voice Agent
Answers inbound calls 24/7, qualifies leads, schedules services, and transfers real jobs to your team instantly
AI Chat & SMS
Responds to customers across SMS, live chat, and social messaging channels automatically and instantly
Marketplace Integration
Connects to Yelp, Thumbtack, Angi, and other lead marketplaces to respond to service requests in real time
Lead Qualification
Asks the right questions, filters spam and tire kickers, and passes only real jobs to your team
Automated Scheduling
Offers time slots, confirms details, and drops bookings directly into your calendar
Helpdesk & Ticketing
Every conversation becomes a ticket with transcript, summary, and assignment to the right team member
SMS Campaigns & Email Marketing
Outbound messaging tools including SMS campaigns, email marketing, automations, and follow-up reminders
CRM & Tool Integrations
Connects to phone lines, inboxes, calendars, and CRM software in a few clicks without changing your workflow
Knowledge Base Builder
Add your services, pricing, and FAQ answers so the AI agent responds the way you would
ServiceGPT
AI-powered assistant for service businesses to get instant answers about operations and best practices
Pricing
- AI voice and chat agents
- SMS, live chat, and social messaging
- Marketplace integrations (Yelp, Thumbtack, Angi)
- Lead qualification and scheduling
- Helpdesk and ticketing
- Outbound campaigns and automations
- CRM integrations
- Month-to-month flexibility
Best For
After-Hours Call Answering
Capture leads evenings and weekends when your office is closed, earning up to 40% more revenue from calls that would otherwise go to voicemail
Lead Overflow Management
Handle high call volumes during peak times so no lead slips through the cracks when your team is busy on jobs
Social Media Lead Conversion
Automatically respond to inquiries from Facebook and Instagram ads, making every ad dollar count by converting chats into bookings
Multi-Location Coordination
Manage customer communications across multiple service locations with centralized ticketing and team assignment
Marketplace Response Automation
Be the first to reply on Yelp, Thumbtack, and Angi to win more jobs from marketplace leads
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