Dispatching Made Easy
A spy-free dispatching solution for NEMT providers
About Dispatching Made Easy
Dispatching Made Easy (DME) is a cloud-based dispatch management system designed primarily for non-emergency medical transportation (NEMT) providers, as well as limos and taxis. It centralizes trip creation, driver coordination, customer databases, and analytics while emphasizing privacy and human-driven dispatch decisions over auto-routing.
Pros & Cons
Pros
- Cost-effective compared to enterprise NEMT platforms
- Easy-to-use interface for dispatchers and drivers
- Strong mobile app for drivers in the field
- Privacy-focused design that keeps data away from brokers
- Color-coded dispatch grid scales well as trip volume grows
Cons
- Limited integrations with accounting systems
- Difficulty importing files from some broker formats
- No auto-dispatch / route optimization (by design)
- Customer service responsiveness can be inconsistent
- No free trial available
Key Features
Trip Creation & Scheduling
Create, edit, and manage daily trips with a color-coded dispatching grid that scales with trip volume.
Driver & Vehicle Coordination
Assign drivers and vehicles, track odometer readings, and coordinate routes from a central dashboard.
Customer Database
Save customer profiles, recurring trip details, and contact information for fast trip creation.
Mobile Driver App
Drivers receive trip details, navigation, and status updates on their phones with a dedicated mobile app.
Billing & Invoicing
Generate invoices, track billable mileage, and manage payments tied to completed trips.
Mileage Tracking
Automatically track odometer readings and trip distances for billing and compliance.
Privacy-First Design
Refuses broker integration so your customer database, trip details, and revenue data stay protected from third parties.
Live Human Dispatch
Centralized human-driven dispatch decisions rather than auto-routing, preserving operator judgment over routes and broker negotiations.
Pricing
- Trip creation and scheduling
- Color-coded dispatch grid
- Driver mobile app
- Customer database
- Billing and invoicing
- Mileage tracking
Best For
NEMT Operators
Non-emergency medical transportation companies managing recurring patient trips, drivers, and billing.
Limo & Black Car Services
Small to mid-size limo operators coordinating reservations, drivers, and customer accounts.
Taxi Fleets
Taxi companies needing a simple dispatch grid and driver mobile app without complex broker integrations.
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