DetailPro
All-in-one software for auto detailing and enhancement professionals
About DetailPro
DetailPro is shop management software built for auto detailing shops, mobile detailers, car washes, tint, PPF, ceramic coating, wrap, and paintless dent repair businesses. It combines online booking, bay and technician scheduling, work orders, customer and vehicle CRM, two-way texting, memberships, and integrated payments in one cloud platform. Payments run on the Punchey platform, with Tap to Pay on iPhone and optional POS hardware.
Pros & Cons
Pros
- Built specifically for detailing, tint, PPF, ceramic coating, wrap, car wash, and PDR shops rather than generic field service
- Online booking with card-on-file deposits helps reduce no-shows
- Payments, POS, and Tap to Pay on iPhone are built into the same screen as bookings and tickets
- Fleet and dealership AR billing with consolidated invoicing for high-volume accounts
- Flat published pricing, 14-day free trial with no credit card, free onboarding, and a 30-day money-back guarantee
Cons
- Starts at $99/month, which is steep for solo or part-time mobile detailers
- Lead forms, review management, and gift cards require the $199/month Growth plan
- Payment processing is tied to the Punchey platform at 2.99% + 15¢ per transaction
- Few independent reviews: about three ratings on Capterra/GetApp averaging 3.7/5, including one citing technical issues
Key Features
Online Booking
Customers self-book 24/7 from your website, Google profile, or a text link, with deposits, service options, and automatic confirmations.
Bay and Tech Scheduling
Drag-and-drop calendar for bay and technician assignment, multi-location calendars, recurring jobs, and automated reminders.
Work Orders
Track each job from check-in to pickup with photos, checklists, tech notes, and products used.
Customer and Vehicle CRM
Customer and vehicle profiles with service history, ceramic coating logs, and notes for repeat and personalized service.
Estimates and Invoices
Send branded estimates, convert them to invoices in one click, and collect card-on-file, ACH, or partial payments online.
Business Messaging
A business phone line for SMS, calling, and voicemail, plus automated confirmations, reminders, and review requests.
Payments and POS
Integrated card processing with Tap to Pay on iPhone, deposits, tips, cancellation fees, pay-by-text links, and optional POS hardware kits.
Memberships and Subscriptions
Unlimited wash plans and monthly maintenance subscriptions with recurring billing and failed-payment retry management.
Fleet and Dealership Billing
Consolidated invoicing, vehicle-specific invoices, and AR aging reports for high-volume dealership and fleet accounts.
Lead Management
Custom website quote request forms and a lead dashboard to follow up on inquiries and convert them into booked jobs.
Reporting
Daily revenue, service mix, technician leaderboards, and multi-location reports.
Pricing
- Online booking
- Automated SMS appointment reminders
- Two-way customer texting and calling
- Full point of sale
- Calendar and tech assignment
- Customer and vehicle profiles
- Mobile app
- Everything in Professional
- Customized website lead form
- Lead management and opportunity center
- Reputation and review management
- Gift card sales manager
- Deals manager
- Everything in Growth
- Skill-based tech assignment
- Team performance tracking
- Fleet and AR billing system
- ACH payments
- Subscription billing
Best For
Fixed-location detail shops
Fill bays with online booking and drag-and-drop bay and technician assignment, and check customers in and out at the counter POS.
Mobile detailers
Close jobs, collect deposits, and take payment in the driveway with the mobile app and Tap to Pay on iPhone.
Car washes with memberships
Sell unlimited wash plans and monthly maintenance subscriptions with recurring billing and failed-payment retries.
Tint, PPF, and ceramic coating shops
Capture quote requests through website lead forms, follow up from the lead dashboard, and log coating history per vehicle.
Dealership and fleet work
Bill high-volume accounts with consolidated, vehicle-specific invoices and track receivables with aging reports.
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