
CrossConcept Continuum
All-in-one professional services automation for SMBs
About CrossConcept Continuum
CrossConcept Continuum is a cloud-based Professional Services Automation (PSA) solution that integrates CRM, time and expense tracking, project planning, resource allocation, invoicing, and business intelligence into a single platform. Built specifically for small and midsize professional services firms, it replaces spreadsheets and disconnected tools with a unified system.
Pros & Cons
Pros
- Very affordable pricing starting at just $15/month per user with enterprise-level features
- Easy 8-step implementation process gets teams up and running quickly
- Intuitive interface praised by users for ease of use and minimal training required
- All-in-one solution replaces spreadsheets and multiple disconnected tools
- Excellent customer support with responsive phone and email assistance
- 14-day free trial to evaluate before committing
Cons
- Limited third-party integrations beyond QuickBooks
- Salesforce and MSP integrations not yet available but on the roadmap
- Smaller user community compared to larger PSA platforms like ConnectWise or Autotask
- May lack advanced features needed by larger enterprise organizations
Key Features
Time & Expense Tracking
Capture billable and non-billable hours by department, team, or individual with intuitive timesheet entry and expense management
Project Management
Plan and monitor projects with Gantt charts, task timelines, budgets, and milestone tracking in a visual dashboard
Resource Management
Real-time visibility into resource availability to make staffing decisions and plan future workloads across teams
CRM & Sales Pipeline
Built-in CRM for managing client relationships, opportunities, and sales pipeline from lead to close
Invoicing & Billing
Generate invoices from tracked time and expenses with QuickBooks integration for streamlined financial workflows
Business Intelligence
Customizable dashboards providing single-screen visibility into projects, resources, and financial data with real-time reporting
Multi-Currency & Multilingual
Support for multiple currencies and languages for international professional services organizations
Custom Fields & Workflows
Unlimited custom fields and configurable workflows to adapt the platform to your specific business processes
Pricing
- Time tracking
- Expense tracking
- File attachments
- Reports & dashboards
- Everything in Basic
- Project management
- Resource management
- Gantt charts
- Everything in Professional
- Financial management
- Real-time reporting
- Administration tools
- Multi-currency support
Best For
IT Consulting Firms
Track billable hours, manage client projects, and generate invoices from a single platform designed for professional services
Marketing Agencies
Manage multiple client engagements with resource allocation, project timelines, and budget tracking across creative teams
Engineering Consultancies
Plan complex projects with Gantt charts, monitor resource utilization, and track expenses across multi-phase engagements
Small Professional Services Firms
Replace spreadsheets and disconnected tools with a unified PSA system that covers CRM through invoicing at an affordable price
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Ready to try CrossConcept Continuum?
Start using CrossConcept Continuum today and boost your productivity.
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