Billtrust
AI-powered accounts receivable software for B2B order-to-cash automation
About Billtrust
Billtrust is an AI-powered accounts receivable platform that automates the entire B2B order-to-cash process, from invoicing and payments to cash application, collections, and credit management. With 24+ years of AR expertise and over $1 trillion processed annually, it helps finance teams reduce manual work, accelerate cash flow, and improve DSO.
Pros & Cons
Pros
- Category leader on G2 for accounts receivable automation (19+ consecutive quarters)
- Comprehensive end-to-end order-to-cash coverage in one platform
- Strong AI cash application reduces manual reconciliation work significantly
- Smooth implementation experience with hands-on onboarding team
- Responsive and helpful customer support
- Wide ERP integration library (40+ connectors)
Cons
- No public pricing — requires sales contact and custom quote
- Dispute management features lag some specialized competitors
- Implementation can take 3-6 months, longer than some users expect
- Report customization and document search could be more intuitive
- Cost is enterprise-tier and out of reach for small businesses
Key Features
Automated Invoicing
Multi-channel invoice generation and delivery (electronic, print, portal) with up to 72% e-billing adoption rates.
AI Cash Application
Machine learning matches incoming payments to invoices with high auto-match rates, dramatically reducing manual reconciliation.
Intelligent Collections
Automated dunning workflows, prioritized collector worklists, and payment follow-up to accelerate recovery.
Credit Management
Online credit applications, automated risk scoring, and ongoing customer credit monitoring.
Customer Payment Portal
Branded self-service portal where customers view invoices, dispute charges, and pay via multiple methods.
B2B Payments Network
Business Payments Network connects buyers and suppliers for straight-through electronic payment processing.
ERP Integrations
40+ pre-built connectors for SAP, Oracle, NetSuite, Microsoft Dynamics, and other major ERPs.
Analytics & Reporting
Real-time dashboards and predictive insights into DSO, aging, collector performance, and cash forecasts.
Dispute & Deduction Management
Centralized workflow to track, route, and resolve customer disputes and short-pays.
Pricing
- Pricing based on transaction volume and modules selected
- Full AR automation suite (invoicing, payments, cash app, collections, credit)
- ERP and banking integrations
- Implementation, onboarding, and dedicated support
- Typical deployments range from $20K to $60K+ per year
Best For
Mid-market and Enterprise B2B AR Automation
Finance teams processing high invoice volumes use Billtrust to eliminate paper, automate cash application, and reduce DSO.
Wholesale Distribution and Manufacturing
Distributors and manufacturers with complex billing rules and many customer accounts streamline invoicing and collections at scale.
Shared Services and Finance Transformation
Companies consolidating AR into shared service centers use Billtrust to standardize workflows across business units.
Improving Customer Payment Experience
Organizations modernize their B2B payment experience with a self-service portal and electronic payment options.
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