Beamer
A modern changelog with in-app notifications, NPS, and feedback for SaaS teams
About Beamer
Beamer is a customer communication platform for SaaS product and marketing teams. It combines an embeddable in-app and standalone changelog with boosted notifications, banners, push and email announcements so users actually see product updates. Optional add-ons cover in-app NPS surveys and a feedback portal with public or private roadmaps, and segmentation lets teams target updates to specific user groups.
Pros & Cons
Pros
- Fast setup with an embed code or WordPress plugin; reviewers report going live in minutes
- Boosted pop-ups, banners, and push notifications get far more eyes on updates than email alone
- Free plan covers up to 1,000 MAUs with unlimited changelog posts
- Segmentation lets you show updates only to the users they affect
- Changelog, NPS, and feedback roadmap live in one widget, so users see a single consistent surface
- Consistently strong review scores (4.7+ on G2 and 4.8 on Capterra) with praise for responsive support
Cons
- MAU-based pricing climbs quickly; overages auto-upgrade at $50/mo per extra 5,000 MAUs
- Feedback and NPS are paid add-ons at $99/mo each on top of the base plan
- Comments, Inbox, and segmentation require Pro or higher
- SSO, audit logs, and SOC 2 report access are limited to the Scale plan and above
Key Features
In-app and standalone changelog
Publish unlimited product update posts in an embeddable widget and a hosted standalone changelog page.
Boosted announcements
Push important posts as pop-ups, banners, tooltips, and snippets so updates get noticed inside the app.
Push and email notifications
Notify users outside the app with web push and email digests, with monthly email quotas on paid plans.
User segmentation
Target posts by user attributes, URL, language, and user activities (advanced segmentation on Scale).
Comments and reactions
Let users react to and comment on changelog posts, with replies managed from a dedicated Inbox.
NPS surveys (add-on)
Run in-app, email, and link-based Net Promoter Score surveys with analytics and segmentation.
Feedback and roadmap (add-on)
Collect and moderate feature ideas, let users vote, and publish public or private roadmaps that update users automatically.
Appearance customization
Customize widget appearance, categories, CSS, and use a custom domain on higher plans.
Integrations and API
Connect through API, webhooks, Zapier, Segment, and a WordPress plugin; install with a short embed code.
Analytics
Track views, clicks, and engagement per post, with advanced analytics on paid plans.
Pricing
- 1,000 monthly active users
- 1 teammate
- Unlimited changelog posts
- Basic analytics
- Beamer watermark
- 1 language
- $59/mo billed monthly
- 5,000 monthly active users
- Unlimited teammates
- In-app and standalone changelog
- Boosted announcements
- Appearance customization
- No Beamer branding
- 2,000 API calls
- $119/mo billed monthly
- 10,000 monthly active users
- Everything in Starter
- Dedicated Inbox
- Comments and reactions
- Basic segmentation
- Push notifications
- 5,000 emails/mo
- Zapier integration
- $299/mo billed monthly
- 50,000 monthly active users
- Everything in Pro
- Advanced segmentation
- User activities
- Staging account
- SSO and audit logs
- Segment integration
- 20,000 emails/mo
- Custom MAU volume
- Onboarding and assisted installation
- Enterprise support
- Vendor security review
- Invoices and bank transfer
- Personal account executive
Best For
Product release announcements
Publish release notes in an in-app changelog and boost major launches with pop-ups or banners to drive feature adoption.
Replacing product update emails
Move routine update emails into an in-app notification center and reserve push or email for major announcements.
Measuring customer satisfaction
Run recurring in-app or email NPS surveys and segment results to spot detractors before they churn.
Closing the feedback loop
Collect feature requests, prioritize them by votes, publish a roadmap, and notify users automatically when their idea ships.
Targeted messaging by segment
Show plan-specific or region-specific updates only to the users they apply to, using attributes and URL filters.
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