Woebot
Clinically-validated AI mental health chatbot for healthcare providers and payers
About Woebot
Woebot Health is an enterprise behavioral health platform delivering an AI-powered chat companion grounded in evidence-based techniques like cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness. Backed by 14 randomized controlled trials and used by over 1.5 million people, Woebot offers 24/7 conversational support for anxiety, depression, stress, loneliness, sleep problems, substance use, and maternal mental health. As of mid-2025, Woebot Health pivoted away from its direct-to-consumer app to focus exclusively on a B2B Software as a Medical Device (SaMD) model, partnering with health plans, providers, and employers to integrate the chatbot into existing care ecosystems. Patients access Woebot through an access code provided by a partner organization, with 77% of conversations occurring outside standard working hours — extending the reach of clinical teams without adding human capacity.
Pros & Cons
Pros
- Strong clinical evidence base with 14 published RCTs
- Available around the clock, filling gaps when human clinicians are offline
- Backed by partnerships with major health systems (Akron Children's, Virtua Health, ChristianaCare)
- Multiple specialized care pathways including maternal and adolescent mental health
- Award-winning platform (MedTech Breakthrough Award 2024)
Cons
- No longer available directly to consumers — D2C app was discontinued June 30, 2025
- Access requires an organizational partnership and access code
- Pricing is opaque and quote-only, making evaluation slow
- Not a replacement for human therapy in acute or high-risk cases
- Limited to text-based chat — no voice or video support
Key Features
Evidence-Based Conversational AI
Chat-based agent grounded in cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness techniques.
24/7 Availability
Always-on support with 77% of conversations happening outside standard working hours, extending clinical reach.
Clinically Validated
Backed by 14 published randomized controlled trials demonstrating measurable mental health outcomes.
Specialized Care Pathways
Dedicated programs for adults, adolescents, and maternal mental health, plus modules for anxiety, depression, sleep, and substance use.
Provider Copilot
Behavioral health companion that supports clinicians by extending care between visits and surfacing patient engagement signals.
Payer & Employer Integration
Embeds into health plan and employer benefits ecosystems via access codes distributed to members.
Software as a Medical Device
Operates under a SaMD framework with the regulatory and quality standards expected of clinical software.
Outcome Reporting
Aggregate engagement and outcome data to help partner organizations measure program impact.
Pricing
- Evidence-based CBT, DBT, and mindfulness techniques
- 24/7 AI chat support for anxiety, depression, stress, sleep, and more
- Solutions for adults, adolescents, and maternal mental health
- Software as a Medical Device (SaMD) framework
- Integration into provider and payer care pathways
- Backed by 14 randomized controlled trials
- HIPAA-aligned data handling
- Outcome measurement and reporting
Best For
Health Plan Member Benefits
Health plans extend behavioral health benefits to members at scale without expanding clinical staff.
Between-Visit Patient Support
Hospital systems offer always-on conversational support between scheduled clinician appointments.
Employer Mental Wellness
Employers supplement EAP programs with 24/7 mental wellness support for their workforce.
Maternal Mental Health
Programs for pregnant and postpartum patients addressing perinatal anxiety and depression.
Adolescent Mental Health
Pediatric clinics and school programs deliver age-appropriate mental health support to teens.