UpKeep
Connected, intelligent CMMS and asset operations platform
About UpKeep
UpKeep is an AI-native computerized maintenance management system (CMMS) that centralizes work orders, preventive maintenance, asset tracking, and technician coordination on a mobile-first platform. It extends into safety reporting, IoT condition monitoring, parts inventory, and multi-site governance, serving manufacturing, facilities, fleet, energy, and healthcare teams.
Pros & Cons
Pros
- Mobile-first design that field technicians actually use without training
- AI-powered Nova assistant automates work order creation and scheduling
- Scales from single-site teams to multi-site enterprise operations
- Strong IoT integration via Edge for condition-based maintenance
- Robust customization through UpKeep Studio no-code builder
- Trusted by enterprise customers like Unilever, PepsiCo, and Chevron
Cons
- Per-user pricing gets expensive for large maintenance teams
- Advanced features like PM scheduling locked behind Premium tier
- Professional and Enterprise pricing requires sales conversation
- Learning curve for configuring custom workflows in Studio
- Some integrations and offline mode reserved for higher tiers
Key Features
Mobile Work Orders
Create, assign, and complete work orders from any device with a technician-first mobile experience.
Preventive Maintenance Scheduling
Automate recurring PM tasks based on time, meter readings, or asset usage patterns.
Asset Management
Track equipment lifecycle, downtime, costs, and full maintenance history per asset.
Parts & Inventory
Manage spare parts, vendors, and stock levels with automatic costing on work orders.
Nova AI Assistant
AI generates work orders, optimizes schedules, and triggers maintenance actions automatically.
IoT Sensor Integration (Edge)
Connect sensors for condition-based monitoring and predictive maintenance triggers.
Safety & Compliance Reporting
Log safety events with voice-to-text, signature capture, and audit-ready records.
Multi-Site Management
Govern multiple locations with custom roles, SSO, and workflow automation across sites.
Analytics & Dashboards
Custom dashboards for downtime, reliability, MTTR, and maintenance KPIs.
UpKeep Studio
No-code app builder to create custom workflows and forms on top of your CMMS data.
Pricing
- Unlimited work orders
- Unlimited locations
- Nova AI assistant
- Mobile app access
- Basic reporting
- Everything in Essential
- UpKeep Studio app builder
- Preventive maintenance scheduling
- Custom checklists
- Parts & inventory with costing
- Time & labor tracking
- 30-day analytics history
- Everything in Premium
- Mobile offline mode
- External request portal
- Full analytics history
- Asset lifecycle tracking
- Signature capture for compliance
- Everything in Professional
- Multi-site module
- Workflow automation
- Reliability & downtime tracking
- PO management
- API & custom integrations
- SSO & custom roles
- Custom dashboards
Best For
Manufacturing Plant Maintenance
Track equipment downtime, schedule preventive maintenance, and coordinate technicians across production lines.
Facilities Management
Manage work orders, vendor coordination, and compliance reporting for buildings and properties.
Fleet Maintenance
Schedule vehicle inspections, track repair history, and manage parts inventory for fleet operations.
Multi-Site Operations
Standardize maintenance processes, governance, and reporting across multiple facilities or regions.
Switching from Spreadsheets
Replace paper logs and spreadsheets with a unified mobile CMMS for small maintenance teams.
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