Tekmetric
Cloud-based auto repair shop management software trusted by 13,000+ shops
About Tekmetric
Tekmetric is a cloud-based auto repair shop management platform that streamlines every aspect of running an automotive service business. From digital vehicle inspections with photo and video documentation to integrated payment processing, inventory management, and real-time business reporting, Tekmetric helps shop owners increase efficiency and build customer trust. The platform supports multi-shop management from a single dashboard and offers over 70 third-party integrations.
Pros & Cons
Pros
- Intuitive, user-friendly interface with minimal learning curve for staff
- Unlimited users and repair orders on all plans — no per-user pricing
- Digital vehicle inspections with photos and videos build customer trust
- 70+ third-party integrations for a customized workflow
- Responsive customer support praised consistently in reviews
- Multi-shop management from a single dashboard
Cons
- Reporting capabilities could be more detailed and customizable
- Fully cloud-dependent — no offline mode if internet goes down
- Parts management and labor time features have occasional discrepancies
- Onboarding support quality varies — some shops report weak follow-through
- Can feel complex for very small one-person shops
Key Features
Shop Management
Smart Jobs reduce repetitive tasks, and repair orders flow seamlessly from estimates with cloud-based access from anywhere
Digital Vehicle Inspections
Photo and video-rich inspections with markup tools that build customer trust and help sell more work
Integrated Payments
Built-in payment processing that simplifies checkout, speeds up cash flow, and automates reconciliation
Inventory & Parts Management
Unified inventory visibility across locations with part ordering and transfer capabilities
Real-Time Reporting
Business intelligence dashboards and analytics to track shop performance, revenue, and key metrics
Multi-Shop Management
Oversee all shop locations from a single dashboard with cross-location performance monitoring
Customer Communication
Two-way texting and automated reminders, booking, reviews, and marketing campaigns
Estimate Building
Professional estimate creation with VIN lookup, labor guides, and parts pricing integration
Tire Suite
Simplified tire management with fitment data and automated DOT registration compliance
Mobile App
Technician-focused mobile app for completing inspections and managing workflows on the go
Pricing
- Shop management
- Digital vehicle inspections
- Estimate building
- VIN lookup
- Customer communication
- Basic reporting
- Unlimited users
- Unlimited repair orders
- Everything in Start
- Integrated payments
- Inventory management
- Advanced reporting
- Marketing tools
- Parts ordering
- Everything in Grow
- Multi-shop management
- Cross-location analytics
- Tire Suite
- Priority support
- 70+ integrations
Best For
Single-Location Auto Repair Shops
Streamline daily operations from estimates to invoicing with an all-in-one cloud platform that eliminates paper-based processes
Multi-Shop Automotive Groups
Monitor performance across all locations from a single dashboard with unified reporting and inventory management
Shops Focused on Customer Transparency
Use photo and video-rich digital vehicle inspections to educate customers and increase repair approval rates
Growing Repair Businesses
Scale operations with integrated payments, marketing automation, and over 70 business tool integrations
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