SiteGPT
Make AI your expert customer support agent
About SiteGPT
SiteGPT lets you create a personalized AI chatbot trained on your website content to instantly answer visitor questions. It supports 95+ languages, integrates with tools like Crisp, Intercom, and Zendesk, and offers features like lead capture, human escalation, and automated content syncing.
Pros & Cons
Pros
- Very easy setup — non-technical users can deploy a working chatbot in under 15 minutes
- Supports 95+ languages for global customer bases
- Transparent and affordable pricing starting at $39/month
- Effective at reducing repetitive support tickets and FAQ volume
- Multiple training data sources including URLs, sitemaps, PDFs, and YouTube
- Native integrations with popular support platforms like Intercom, Zendesk, and Crisp
Cons
- No chatbot memory across conversations — each question is treated independently
- Limited deep integrations with CRM tools like HubSpot
- Basic analytics showing only question logs without conversion data
- Cannot automate complex workflows like refunds or bookings
- Occasional inaccurate responses due to underlying LLM limitations
Key Features
Website Content Training
Train chatbots on your website via URLs, sitemaps, YouTube videos, Zendesk articles, and files (PDF, DOCX, PPTX, CSV, TXT, MD)
95+ Language Support
Automatically responds to visitors in their language with multilingual chatbot capabilities
Human Agent Escalation
Seamlessly hand off conversations to live human agents when the chatbot cannot resolve an issue
Lead Capture
Collect visitor emails and contact information directly through the chatbot before or during conversations
Daily Email Summaries
Receive daily digest emails summarizing all chatbot interactions and common questions
Quick Prompts
Pre-configured conversation starters to help visitors initiate common queries instantly
Native Integrations
Connect with Crisp, Intercom, Zendesk, Slack, WhatsApp, and Messenger out of the box
Auto Content Syncing
Automatically re-crawl and update chatbot knowledge on a monthly, weekly, or daily schedule
API Access
Programmatic access to chatbot functionality for custom integrations and workflows
Natural Language Functions
Automate in-app tasks through natural language commands within the chatbot
Pricing
- 1 chatbot
- Up to 4,000 messages/month
- Up to 1,000 pages trained
- Manual content refresh
- 1 team member
- Up to 2 chatbots
- Up to 10,000 messages/month
- Up to 10,000 pages trained
- Up to 4 team members
- API access
- Auto refresh (monthly)
- Up to 3 chatbots
- Up to 40,000 messages/month
- Up to 50,000 pages trained
- Up to 10 team members
- Auto refresh (weekly)
- Webhook support
- Up to 10,000 chatbots
- Customizable message volume
- Up to 500,000 pages trained
- Priority support
- Auto refresh (daily)
Best For
SaaS Customer Onboarding
Guides new users through product features and answers setup questions using your documentation and help articles
E-commerce Product Support
Answers product questions, shipping inquiries, and return policies directly on product listing pages
Website Lead Generation
Captures visitor emails and qualifies leads through conversational interactions before handing off to sales
Internal Knowledge Base
Serves as an AI-powered assistant for employees to quickly find information from SOPs and internal docs
Multilingual Customer Support
Provides instant support in 95+ languages for businesses serving global audiences
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