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Business texting and calling platform for teams
Salesmsg is a two-way SMS, MMS, and calling platform for sales, support, and marketing teams that logs every conversation back into the CRM. It combines a shared texting inbox, a business phone line with a power dialer and call routing, mass broadcasts, ringless voicemail, and visual automation workflows triggered by CRM events. AI agents can handle inbound texts and calls, answer from a connected knowledge base, and book meetings directly into HubSpot.
Send and receive SMS and MMS from a team inbox so multiple reps can work the same conversations without messages being missed or duplicated.
Make and receive calls from a business number with recording and transcription, plus a dialer that works through a contact list automatically and logs each outcome.
Route inbound calls by round-robin, HubSpot owner assignment, or a custom phone tree, with Smart Call Flows tying routing to business hours and AI agents.
Reach thousands of contacts with one-time broadcasts, multi-step SMS campaigns, MMS, and ringless voicemail drops.
Build agents that answer inbound texts and calls from a knowledge base (including live Google Sheets and Docs), escalate to a human, collect contact data, and run up to 30-day session windows.
Schedules, reschedules, and cancels meetings over SMS with two-way HubSpot Meetings sync and per-agent booking stats.
Sales teams auto-text new inbound leads within seconds of a form fill or web widget capture, before a competitor reaches them.
Service businesses and clinics send scheduled reminders and confirmations over SMS, with HIPAA mode available for patient communication.
Marketing ops build multi-step SMS and ringless voicemail campaigns that fire from HubSpot or Salesforce lifecycle changes without manual sending.
SDR teams work a call list through the dialer, with recordings, transcripts, and outcomes syncing to the contact record automatically.
Visual builder that fires texts, calls, and webhooks from CRM triggers, with bulk enrollment, quiet hours, and edits to live workflows.
Native HubSpot and Salesforce integrations with custom object support and Flow actions, plus Close, Attio, Outreach, Insightly, Pipedrive, ActiveCampaign, Intercom, Zapier, and Make.
Connects the account to Claude or any MCP-compatible agent to search and update contacts, pull conversations, apply tags, and send texts from natural language commands.
Optional mode adding AWS KMS encryption, audit logs, session controls, and restricted integration access across web and mobile.
Built-in NPS surveys with score-based follow-ups, plus a branded review page that routes satisfied customers to public review sites.
Small teams let an AI agent answer common inbound questions and book meetings over text, escalating to a rep only when the conversation needs one.
Think, Create, Execute - AI flow in one agentic workspace