Product Fruits
AI-powered product adoption and user onboarding platform
About Product Fruits
Product Fruits is a no-code user onboarding and product adoption platform that helps SaaS companies guide users through their applications with interactive tours, checklists, hints, and AI-driven assistance. Its Elvin Copilot resolves common support questions automatically, while in-app announcements, surveys, and a built-in knowledge base help drive feature adoption and reduce churn.
Pros & Cons
Pros
- No-code editor lets non-engineers build tours and checklists quickly
- Wide feature set in one tool: tours, hints, surveys, knowledge base, and AI assistant
- Elvin AI Copilot deflects support volume by answering common questions in-app
- Affordable entry-tier pricing compared to enterprise adoption suites
- Multi-language localization (up to 40 languages) for global SaaS products
Cons
- Per-tier feature caps (tours, segments, seats) can force upgrades on growing teams
- AI conversation quotas are limited on lower plans
- Advanced analytics and integrations gated to Pro and above
- Smaller ecosystem and fewer integrations than market leaders like Pendo or WalkMe
Key Features
Product Tours & Guides
Build interactive walkthroughs and step-by-step guides without writing code.
Onboarding Checklists
Break complex setup processes into trackable tasks that drive activation.
Hints & Tooltips
Highlight features with contextual tooltips, beacons, and hotspots inside your app.
In-App Announcements
Ship product news through banners, modals, and a built-in newsfeed.
NPS & Surveys
Collect targeted user feedback with NPS surveys, micro-surveys, and follow-up questions.
Elvin AI Copilot
AI assistant that answers user questions in-app, reportedly resolving around 93% of support queries.
Knowledge Base
Public and private help centers with searchable articles, embedded inside your product.
Feedback Widget
Capture bug reports, feature requests, and ideas directly from users.
Segmentation & Targeting
Trigger flows for specific user segments based on attributes and behavior.
Localization
Translate flows into up to 40 languages for global rollouts.
Pricing
- 15 Tours & Guides
- 50 Hints & Tooltips
- 2 onboarding checklists
- Banners, pop-ups & newsfeed
- Help center & feedback widget
- Public knowledge base
- Surveys & NPS
- 1 language localization
- 20 free Elvin text conversations/mo
- 3 active sources for Elvin Copilot
- 5 segments
- 3 team seats
- 100 Tours & Guides
- 500 Hints & Tooltips
- Unlimited onboarding checklists
- Public & private knowledge base
- 100 free Elvin text conversations/mo
- 10 active sources for Elvin Copilot
- 20 segments
- 10 team seats
- Advanced integrations
- Standard priority support
- Unlimited tours, guides, hints & checklists
- 40-language localization
- 400 free text conversations/mo
- 100 free voice conversations/mo
- 100 active sources for Elvin Copilot
- Unlimited segments
- 40 team seats
- Contextual & voice onboarding
- SAML SSO & permissions
- High priority support
- Custom usage limits
- Tailored to enterprise needs
- Dedicated account support
Best For
SaaS user onboarding
Guide new signups through product setup with interactive tours and activation checklists.
Feature adoption campaigns
Announce and drive uptake of new features using tooltips, banners, and targeted newsfeed posts.
In-app support deflection
Use Elvin AI Copilot and an embedded knowledge base to answer user questions without a ticket.
Collecting product feedback
Run NPS, micro-surveys, and feedback widgets to capture user sentiment and feature requests.
Multi-language product rollouts
Localize onboarding flows into up to 40 languages for international audiences.
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