
Proactive QoE monitoring and traffic management for ISPs
Preseem is a subscriber Quality of Experience (QoE) monitoring and traffic management platform built for regional ISPs and WISPs. Instead of monitoring routers and switches like a traditional NMS, it measures the actual experience each subscriber receives down to the tower, sector, and home level, then applies FQ-CoDel-based optimization to keep latency low for interactive traffic like VoIP, gaming, and video calls. The goal is to help operators reduce churn, cut support calls, and make better network upgrade decisions.
Measures the real experience delivered to each subscriber from the home to the network, surfacing latency and performance issues before customers call in.
FQ-CoDel-based optimization lets interactive flows like VoIP, gaming, and DNS pass smoothly without being drowned out by bulk streaming and large downloads.
Automatically eases latency on overloaded access points so subscribers keep a good experience even when the network is at its busiest.
Builds and maintains a map of access points, sectors, and subscribers so teams can pinpoint where problems originate.
Surfaces radio-level insights across access points and customer premises equipment to diagnose RF and link issues.
Search, sort, and filter customer accounts, services, and packages to compare throughput against set plan rates and monitor data usage.
Identify subscribers experiencing poor QoE and fix issues proactively before they cancel service.
Cut inbound complaint calls and unnecessary truck rolls by spotting and resolving network problems first.
Automatically shape and prioritize traffic on busy access points to maintain a good experience at peak times.
Use sector- and AP-level QoE data to make data-driven decisions about where to invest in capacity.
Provides visibility across fiber, fixed wireless, DSL, and cable networks from multiple hardware vendors in one platform.
Pre-built API integrations with leading ISP billing vendors, plus UCRM and a REST API, to speed deployment.
Delivered as a cloud platform with appliance or bring-your-own-Linux-server deployment options.
SSO support for streamlined and secure team access.
Monitor fixed wireless, fiber, DSL, and cable subscribers across multiple vendors from a single platform.