Paladin POS

Point of sale and inventory management for independent hardware, lumber, pharmacy, and retail stores

Inventory Management Point of Sale (POS)paladinpointofsale.com

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Founded

1980

Starting Price

Contact sales

About Paladin POS

Paladin Point of Sale is a Windows-based POS and inventory management system from Paladin Data Corporation, an employee-owned company in Bend, Oregon. It targets independent hardware stores, lumberyards, pharmacies, and feed and pet stores, combining checkout, forecasting-driven purchasing, EDI ordering with distributors, a built-in online store, and a mobile app. It is sold as a month-to-month subscription with installation, data conversion, and training handled by Paladin staff.

Pros & Cons

Pros

Built for independent hardware, lumber, and pharmacy retailers, with distributor EDI and industry-specific workflows
Forecast-based suggested ordering helps reduce inventory investment
Month-to-month agreement with no long-term contract and free software updates
Paladin handles data conversion, installation, and staff training during onboarding
Reviewers praise ease of use and responsive US-based support
E-commerce store is included and runs from the same POS data

Cons

No public pricing; you need a sales call to get a quote
Windows-based system with a local server; reviewers report being unable to sell during server outages
Some reviewers report the monthly bill growing over time and pressure to buy extra hardware
Standard support hours are 5 AM to 5:30 PM PT on weekdays, with only emergency coverage outside them
Small review base on third-party sites compared with mainstream POS vendors

Key Features

Market Driven Inventory Management

Proprietary algorithms forecast which products customers will buy in the coming weeks to guide purchasing and stock levels.

Suggested Order and Order Analyst

Generates purchase suggestions and compares price and margin data so you keep the right product mix with less inventory investment.

Distributor EDI integration

Sends orders directly to national and regional hardware and pharmacy distributors through Electronic Data Interchange, with electronic confirmations.

PaladinNsight dashboard

Real-time dashboard and tools that flag inventory performance issues needing attention.

PaladinShop e-commerce

Online store built into the POS, using your live item, price, and quantity data, with supplier-provided product content and customer self-service for paying statements and viewing invoices.

PaladinGo mobile app

iOS and Android app for line busting and field sales that looks up stock, prices, and customers and syncs with the POS database in real time.

Multi-store management

Cloud-connected multi-location setup with centralized inventory, real-time transfers between stores, and shared customer loyalty and charge accounts.

PaladinRx pharmacy integration

Integrates with pharmacy management systems for prescription verification, HIPAA signature capture, SIGIS-certified FSA/HRA split payments, and NPLEx pseudoephedrine tracking.

Payments and sales tax

EMV and end-to-end encrypted card processing with split tenders, cash discounting options, and Avalara AvaTax integration for tax compliance.

Managed IT services

Optional managed security, network, updates, backups, and Microsoft 365 for store computers, with the Defense Pack free for the first year for new clients.