
Ordering.co
The ordering infrastructure for restaurants and local commerce
About Ordering.co
Ordering.co is a white-label ordering and delivery platform for restaurants, franchises, grocery stores, and marketplace operators. It provides branded ordering websites, native apps, kiosks, call center ordering, and AI ordering agents on top of a shared backend for stores, orders, payments, and delivery. Every plan includes every product and feature, plus API and MCP access and the frontend source code.
Pros & Cons
Pros
- Every plan includes every product and feature, so you choose by pricing model rather than feature gates
- No commission on orders; Restaurant plan includes unlimited orders for a flat per-location fee
- Covers web, native apps, kiosks, call center, AI agents, and delivery from one backend
- Open API, webhooks, SDKs, and MCP access on every plan, plus open-source frontend code
- Broad integration coverage with 15+ POS systems, 50+ payment gateways, and 20+ delivery partners
- Used by large brands such as Alsea, Domino's Mexico, Burger King Mexico, and KFC Albania
Cons
- Usage fees are extra: a 5% AI technology fee on AI-conversation orders, plus delivery, payment processing, messaging, and app-store costs
- Marketplace plan caps monthly orders, and enterprise features like BYOC and backend code need a $2,500+/mo agreement
- Some Trustpilot reviewers report delays and friction on custom development work and setup
- Pricing starts well above simple free ordering widgets for single-location restaurants
Key Features
Branded Ordering Websites
Launch an ordering site under your own brand and custom domain with menus, store selection, guest checkout, and online card payments.
White-Label Native Apps
Publish branded customer apps on the App Store and Google Play, plus mobile web, from the same catalog and stores.
Multi-Vendor Marketplaces
Run a marketplace with unlimited businesses, each with its own menus, delivery zones, and order flow.
AI Ordering Agents
Take orders by voice, WhatsApp, web chat, and on your website, using the same catalog, prices, locations, and payments as other channels.
Self-Ordering Kiosk and Call Center
In-store kiosks and call center ordering software with caller recognition, agent handoffs, and secure card entry.
Merchant App and Dashboard
Manage real-time orders, preparation times, printing, menus, and availability across multiple brands and locations.
Delivery and Driver Apps
Driver app, delivery dashboard, and automatic dispatch for in-house drivers, plus connections to 20+ third-party delivery providers.
Integrations, API, and MCP
Connect 15+ POS systems, 50+ payment gateways, loyalty, and analytics tools; every order, store, and delivery event is reachable through the API, webhooks, SDKs, and MCP.
Marketing and Loyalty
Coupons, advanced offers, cart recovery, reviews and ratings, and business reports with data exports.
Source Code and Bring Your Own Cloud
Frontend source code is included on every plan; enterprise customers can deploy in their own AWS, Google Cloud, Azure, or Railway account and license the backend code.
Pricing
- Unlimited orders
- All products, features, and integrations
- API and MCP access
- White-label branding and custom domains
- Web, mobile web, and native apps
- AI Ordering and Delivery Suite access (usage fees apply)
- Frontend source code
- Standard support
- Free trial, no credit card required
- Unlimited businesses
- 5,000 orders/month (limited-time offer; normally 2,000)
- All products, features, and integrations
- API and MCP access
- White-label branding and custom domains
- Frontend source code
- Standard support
- Free trial, no credit card required
- Recommended for 20+ locations
- Custom pricing based on order volume
- Deployment in your own cloud (BYOC)
- Custom integrations and scoped projects
- Agreed SLAs and expanded support
- Backend source code under a separate license
- Free pilot available
Best For
Commission-Free Direct Ordering for Restaurants
Restaurants move repeat customers off third-party marketplaces to a branded website and app with a flat per-location fee.
Launching a Local Delivery Marketplace
Entrepreneurs and delivery companies run a multi-vendor marketplace with driver apps and dispatch without building the platform from scratch.
Multi-Brand Franchise Operations
Restaurant groups manage multiple brands, storefronts, call centers, and kiosks across many locations from one dashboard.
AI Phone and WhatsApp Ordering
Operators take orders through voice and WhatsApp agents that push confirmed orders straight to the merchant app and POS.
Agencies and Resellers
Agencies and software companies white-label the platform and its APIs to build ordering products for their own clients.
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