MedReception AI
AI medical receptionist that answers, books, and summarizes every call 24/7
Founded
N/A
Starting Price
$495
Category
Healthcare & Medical
Last updated June 8, 2026
About MedReception AI
MedReception AI is a HIPAA-compliant AI receptionist platform built for clinics, surgeons, and private practices. Its lead agent Katie answers every inbound call in under a second, detects intent, routes by provider, location, language, and insurance rules, and books appointments directly in the practice's existing scheduling tools. Companion Workflow AIs handle after-hours coverage, voicemail transcription, referrals, intake questionnaires, and chart prep, with summaries of every interaction delivered to a secure portal.
Pros & Cons
Pros
- Answers every call in under a second, eliminating hold queues and missed-call leakage
- Purpose-built for healthcare with documented HIPAA and PIPEDA compliance workflows
- Practices keep their existing clinic phone number — no number porting disruption
- Modular Workflow AIs let clinics add voicemail, intake, referrals, and after-hours coverage as needed
- Multilingual answering in 37+ languages broadens patient accessibility
Key Features
Katie AI Receptionist
Answers calls in under a second in the clinic's tone of voice, detects caller intent, handles routine requests, schedules visits, and updates patient demographics
Smart Call Routing
Routes calls by provider, location, language, and insurance rules, with STAT consults flagged for urgent attention
After-Hours Coverage (Annie AI)
Answers after-hours, weekend, and holiday calls with summaries sent to the practice inbox so no caller hits voicemail
Voicemail Transcription (Victoria AI)
Transcribes and prioritizes voicemails with summaries and actionable next steps delivered via a HIPAA-compliant portal
Referrals & Rescheduling (Sallie AI)
Automates referral handling and appointment rescheduling workflows
Patient Intake (Bailey AI)
Collects intake information and questionnaires from patients before their visit
Chart Prep (Charlie AI)
PreScribe AI prepares charts ahead of appointments to reduce provider admin time
Pricing
Essential
$495/month
- Best for clinics with up to 2 providers
- 500 included AI minutes ($1.25/min overage)
- Daytime AI receptionist (Katie AI)
- Call routing, scheduling, demographic updates
- Multilingual AI answering
Best For
Missed-Call Recovery for Private Practices
Clinics losing new patients to voicemail use Katie AI to answer 100% of inbound calls, capture intent, and book visits automatically — practices report up to 33% fewer missed inbound calls.
After-Hours and Weekend Coverage
Annie AI answers nights, weekends, and holidays with prioritized summaries waiting for staff each morning, replacing expensive answering services.
Front-Desk Workload Reduction
Voicemail transcription, RX refill automation, and intake questionnaires remove repetitive calls — one Texas family clinic automated refills and cut 37% of calls handled by staff.
Multilingual Patient Access
Practices serving diverse communities use 37+ language answering to give every caller consistent, compliant service without bilingual staffing requirements.
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