LuitBiz
Enterprise software for document control, quality, workflows and compliance
About LuitBiz
LuitBiz is a modular governance suite from Bengaluru-based Luit Infotech that combines document management (DMS), quality management (QMS), enterprise asset management, HR with employee self-service, CRM, and business process management on one platform. It targets regulated manufacturers, pharma, and life sciences teams that need ISO 9001, GMP, FDA 21 CFR Part 11, and IATF 16949 audit trails. It runs in the browser and deploys as hosted cloud or on-premise.
Pros & Cons
Pros
- Published SMB pricing with hosting, SSL, and backups bundled in, which is rare for regulated-industry DMS and QMS vendors
- Covers FDA 21 CFR Part 11, GMP, ISO 9001, and IATF 16949 needs with e-signatures and full audit trails
- Modular: start with DMS or QMS and add EAM, HRM, CRM, or BPM on the same platform later
- Offers both hosted cloud and on-premise deployment for companies with data residency rules
- Vendor has operated since 2004, with free onboarding consultation on SMB plans
Cons
- No free trial or self-serve signup; every plan starts with a demo request
- Annual billing only, and SMB plans are fixed user bundles (5, 10, 20 users)
- No open public API; integrations are built by the vendor in a controlled way
- Few independent reviews on major directories such as G2 and Capterra
- No native mobile apps; mobile access is through the browser
Key Features
Document management (DMS)
Central document repository with version control, approval workflows, advanced search, role-based access, and audit trails.
Quality management (QMS)
CAPA, deviation, audit, change, risk, and training management modules linked to controlled SOPs and quality forms.
Electronic signatures and audit trails
Approve documents and forms with e-signatures while every action is logged for FDA 21 CFR Part 11, GMP, and ISO audits.
Business process management (BPM)
Build custom forms, define approval workflows, track tasks, and analyze process performance.
Enterprise asset management (EAM)
Asset register, procurement, preventive maintenance, service requests, vendor service, and AMC and warranty tracking.
HRM and employee self-service
Recruitment, appraisals, training, employee tasks and surveys, and an ESS portal for staff.
CRM with customer portal
Lead, opportunity, and pipeline management, customer support tickets, quotations, and a secure customer portal.
Cloud or on-premise deployment
SMB plans include hosting, domain, SSL, and daily backups; enterprise customers can choose private cloud or on-premise.
Controlled integrations
REST and Graph API integrations with ERP, MES, PLM, and email systems, implemented by the vendor rather than through open public APIs.
Pricing
- 5 users
- Document management
- Basic workflows
- Version control
- Hosted cloud with daily backups and SSL
- Email support
- 10 users
- Everything in Starter
- Advanced workflows
- Audit trails
- Role-based access
- Priority support
- 20 users
- Everything in Growth
- Full audit readiness
- Advanced security controls
- Training management
- Dedicated support
- 5 users
- CAPA management
- Basic audit workflows
- Document control
- Hosted cloud included
- Email support
- Typically 20+ users
- Cloud, private cloud, or on-premise
- Multi-site and multi-department deployment
- Custom workflows and API integrations
- Dedicated account manager
Best For
GMP document control for pharma
Manage SOPs, approvals, and version history with e-signatures and audit trails that hold up in FDA and GMP inspections.
QMS for ISO 9001 or IATF 16949 manufacturers
Run CAPA, deviations, internal audits, and change control in one system tied to controlled documents.
Replacing shared drives and spreadsheets
Growing companies move scattered files and manual approvals into one governed repository with role-based access.
Asset maintenance in plants and facilities
Track equipment, schedule preventive maintenance, and manage AMC and warranty contracts alongside quality records.
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