Kipu EMR
A better path to better behavioral healthcare
About Kipu EMR
Kipu is a cloud-based, HIPAA-compliant EMR and operating system built specifically for behavioral health, addiction treatment, and eating disorder facilities. It unifies clinical documentation, admissions CRM, revenue cycle management, and compliance into a single platform designed around substance use disorder workflows, including ASAM criteria and level-of-care placement.
Pros & Cons
Pros
- Purpose-built for behavioral health and addiction treatment workflows, so documentation matches the environment
- Nearly limitless customization of the instance, templates, and documents
- Strong billing and claims management with billing-sweep automation
- HITRUST-certified with robust HIPAA-compliant security and 24/7 support
- All-in-one platform spanning CRM, EMR, RCM, and compliance
Cons
- Steep learning curve; can feel complicated when first onboarding
- Cost structure is high and fragmented, with multiple add-on modules and per-item fees
- Users report occasional system lags, bugs, and performance issues
- Some workflows (calendar and documentation) don't auto-sync and need manual correction
- Pricing is not transparent and requires a sales conversation
Key Features
Behavioral Health EMR
Clinical charting, treatment plans, progress notes, group notes, and discharge summaries built around SUD and behavioral health documentation patterns.
ASAM Criteria Integration
Supports level-of-care placement and continued-stay decisions using American Society of Addiction Medicine criteria.
Admissions CRM
Lead management, streamlined admissions, and marketing automation to move prospective patients through intake.
Revenue Cycle Management (RCM)
Eligibility verification, claims management, billing sweeps, and financial reporting to reduce revenue leakage.
Bed & Census Management
Real-time visibility into occupancy, admissions, discharges, and transfers across units and facilities, with census data feeding billing.
Telehealth
Integrated virtual care delivery within the EMR for remote patient sessions.
Medication Management
Medication ordering, tracking, and MAT (medication-assisted treatment) support for addiction care.
Governance, Risk & Compliance
Documentation control and compliance management to support HIPAA and accreditation requirements.
Kipu Intelligence
AI-native analytics and insights across care delivery, revenue cycle, and compliance.
Patient Portal & E-Signatures
Patient-facing portal with e-signature capture for forms and consents.
Pricing
- Modular pricing across EMR, RCM/billing, CRM, KipuPay, telehealth, and AI features
- Priced by number of clinical, billing, and administrative users
- Enterprise licensing with volume pricing for multi-site networks
- Custom SLAs and dedicated support for larger organizations
- Contact vendor for a demo and personalized quote
Best For
Substance abuse treatment centers
Manage the full patient journey from admission through discharge with SUD-specific charting and ASAM-based level-of-care decisions.
Behavioral health & mental health facilities
Coordinate care, documentation, and compliance across inpatient and outpatient behavioral health programs.
Eating disorder centers
Support specialized treatment programs with customizable clinical templates and census management.
Multi-site treatment networks
Run bed and census management, billing, and reporting across multiple facilities from one platform.
Revenue cycle teams
Reduce revenue leakage with eligibility verification, claims management, and per-diem billing tied to census data.
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