Join It
Membership management software for clubs, associations, nonprofits, and communities
About Join It
Join It is membership management software that lets clubs, associations, nonprofits, and communities manage member records, collect one-time and recurring dues through Stripe, and automate renewal reminders. It also handles event registration, a self-service member portal, and digital membership cards for Apple Wallet and Google Wallet with QR check-in. Since 2016 it has been used by 4,000+ organizations in 40+ countries.
Pros & Cons
Pros
- Purpose-built for membership: dues, renewals, cards, check-in, and events in one system
- Native Apple Wallet and Google Wallet membership cards without a separate app
- Highly rated support (4.9 for customer service on Capterra) with free member migration
- Can keep existing Stripe subscriptions running when switching from another platform
- 10% annual discount plus an additional 10% nonprofit discount
- No setup fees, no long-term contract, and no credit card needed for the trial
Cons
- Service fee of 1.5%-3% on paid transactions comes on top of Stripe processing fees
- Listed prices cover up to 250 members; larger organizations pay more as capacity grows
- Payments run through Stripe only, which some reviewers find limiting
- Digital cards, check-in, directory, and API are locked to the $99/mo Total plan and up
- Some reviewers report confusing renewal handling that created duplicate memberships
Key Features
Member Database
Searchable member profiles with custom fields, admin-only fields, notes, activity history, and membership and payment status in one place.
Recurring Payments and Renewals
Members buy one-time or recurring memberships online via Stripe, with automated renewal reminders and failed-payment notifications.
Digital Membership Cards
Branded cards members save to Apple Wallet or Google Wallet, with QR codes that reflect live membership status.
Check-in and Attendance
Scan member QR codes to verify membership and track attendance at events and venues.
Member Portal
Mobile-friendly self-service portal where members update details and payment info, see posts and upcoming events, and browse a member directory.
Event Registration
Free and paid events with member-only pricing, with registrations tied to each member's record.
Member Communications
Quick emails, automated membership emails, and push notifications (Extra plan) to keep members informed.
Embeddable Purchase Widget
Embed membership signup and checkout directly on your own website.
Integrations, API and Webhooks
Connects with tools such as Mailchimp, Eventbrite, and Google Analytics, plus API and webhook access on Total and above.
Free Member Migration
CSV import of existing members, help cleaning messy exports, and the ability to keep existing Stripe subscriptions running.
Pricing
- Price shown for up to 250 members; scales with member count
- 3.0% service fee on online transactions (plus Stripe fees)
- Unlimited membership types
- Custom fields
- Unlimited automations
- Automated emails, recurring payments, and renewal reminders
- 3 admin seats
- Everything in Starter
- 2.0% service fee on online transactions
- Digital membership cards
- Check-in features
- Member directory
- Embeddable purchase widget
- API and webhook access
- Admin-only fields
- 5 admin seats
- Everything in Total
- 1.5% service fee on online transactions
- Custom domain support
- Remove Join It branding
- Custom digital cards by membership type
- Push notifications
- Dedicated account manager
- 10 admin seats
- Everything in Extra
- Unlimited members
- Negotiated service fee
- Custom digital card templates
- Multi-chapter support
- Custom development
Best For
Clubs and Social Groups
Collect annual dues, send renewal reminders automatically, and give members a digital card instead of tracking everything in spreadsheets.
Professional Associations
Run multiple membership levels, a member directory, and member-priced events from one database.
Nonprofits
Manage supporters and paid memberships, accept donations, and use the stacked nonprofit and annual discounts.
Gyms and Fitness Communities
Sell recurring memberships and verify access at the door with QR check-in on wallet cards.
Alumni and Multi-Chapter Organizations
Use the Enterprise plan for multi-chapter support and custom card templates at larger scale.
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