iSEHATI
Continuity of care platform for clinics, home healthcare, and telehealth
About iSEHATI
iSEHATI is a cloud-based healthcare delivery platform that unifies clinic practice management, home healthcare operations, and telehealth in one system. It covers scheduling, billing and e-invoicing, electronic health records, clinical documentation, and patient engagement, so providers can deliver care in the office, in the patient's home, or virtually from a single account. Built by Saudi-based ATK Software Services, it includes ZATCA-compliant e-invoicing and HIPAA-aligned security, with provider and client mobile apps.
Pros & Cons
Pros
- Covers clinic, home care, and telehealth in one platform, so providers running mixed delivery models avoid stitching together separate systems
- Transparent per-provider pricing published on the site, unusual in healthcare software where quote-only pricing is the norm
- ZATCA-compliant e-invoicing built in, which is a hard requirement for practices operating in Saudi Arabia
- Genuine EVV capability with GPS check-ins, client verification codes, and route optimisation for home visit teams
- Low entry cost at $12/provider/month with a 2-provider minimum, accessible for small independent clinics
- Volume discounts for 10+ providers and one free staff-role seat for every 2 provider subscriptions
Cons
- Telehealth is a paid quote-based add-on rather than part of the core plans, so the advertised entry price understates the cost of virtual care
- Training and support setup are explicitly excluded from listed prices and quoted separately
- Annual billing is the basis for all published rates; monthly pricing is not advertised
- Very little independent review coverage or third-party validation compared with established practice management vendors
- Regionally focused on Saudi Arabia and the wider Gulf, with compliance and localisation geared to that market rather than US or EU billing workflows
- Only the Basic tiers offer direct self-service purchase; Pro and Enterprise route through a sales contact
Key Features
Clinic Practice Management
Unified workspace covering appointment scheduling, client management, clinical workflows, and multi-specialty support for every role in a medical practice.
Electronic Health Records
Patient medical record management with health data tracking over time, care gap identification, and specialty-specific charting templates.
Home Healthcare Scheduling
Matches provider skills, specialty, and location against client needs, preferences, and home environment, with colour-coded day/week/month calendar views and booking zoning.
Electronic Visit Verification (EVV)
GPS-verified check-ins and check-outs for home visits, live visit tracking, client verification codes, and compliance and fraud-prevention controls.
Telehealth and Virtual Care
Video consultations with screen sharing, voice and text chat, virtual appointment booking, and an integrated clinical workflow that surfaces records, forms, and prescriptions on one screen during the call.
Billing, Invoicing, and E-Payments
Cash and credit billing, service package management, and ZATCA-compliant automated e-invoice generation, plus card payment options for clients to view and settle bills.
Provider Mobile App
iSEHATI Pro app gives clinicians secure on-the-go access to schedules, practice data, care documentation, GPS route optimisation, and visit time tracking.
Client Engagement and Patient App
Dedicated patient app for booking services, accessing personal medical records, and receiving activity updates, backed by email and SMS reminders and confirmations.
Multi-Branch and Multi-Service Management
Enterprise-tier support for multiple locations, service channels, orders and referral requests, and service package administration.
Loyalty Program
Client retention module letting patients earn points redeemable for discounts and rewards, available as an Enterprise-tier add-on.
Pricing
- Billed annually, minimum 2 providers
- Basic dashboard
- Basic scheduling and client management
- Basic consultation template
- Cash invoicing and printing
- Basic reports
- Data import and backup
- Advanced dashboard analytics
- Advanced scheduling features
- Extended health documentation templates
- Medical records
- Email and SMS communication
- E-invoicing capabilities
- Provider mobile app
- Full dashboard suite
- Multi-service management
- Orders and referral requests
- Service packages management
- Multi-branch management
- E-payment account integration
- Advanced reports and analytics
- Billed annually, minimum 2 providers
- Basic home visit scheduling
- View client location
- Basic consultation template
- Cash invoicing and printing
- Basic reports
- Data import and backup
- Advanced dashboard analytics
- Track provider location
- Booking zoning
- Extended health documentation templates
- Medical records
- Email and SMS communication
- E-invoicing capabilities
- Provider mobile app
- Full dashboard suite
- Multi-service management
- Manage home visit team members
- Orders and referral requests
- Service packages management
- Multi-branch management
- E-payment account integration
- Limited app access for appointable non-healthcare staff
- Keeps caregivers connected, organised, and monitored
- Requires Pro or Enterprise plan
- One free staff role subscription per 2 provider subscriptions
- HIPAA-compliant electronic visit verification
- GPS-verified visit check-in and check-out
- Requires Home Healthcare Pro or Enterprise plan
- Telehealth module attaches to any Clinics Practice or Home Healthcare plan
- Credit Billing requires Pro or Enterprise plan
- Loyalty Program requires Enterprise plan
- Quote-based pricing via sales team
Best For
Independent multi-specialty clinic going paperless
A small clinic replaces paper charts and spreadsheet scheduling with EHR, appointment booking, and cash or card invoicing on the Basic or Pro tier.
Home healthcare agency needing visit accountability
An agency uses GPS-verified EVV check-ins, client confirmation codes, and provider location tracking to prove visits happened and prevent time theft.
Saudi practice meeting ZATCA e-invoicing rules
A provider uses the built-in ZATCA-compliant e-invoice generation to satisfy Saudi tax authority digital invoicing requirements without a separate billing vendor.
Specialist expanding into virtual consultations
A consultant adds the telehealth module to run video visits with medical records, forms, and digital prescriptions in a single consultation screen.
Multi-branch group standardising operations
A growing group uses Enterprise multi-branch and multi-service management with referral requests, service packages, and consolidated analytics across locations.
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