InTouchPOS
The complete restaurant POS built to grow your business
About InTouchPOS
InTouchPOS is a turnkey restaurant point-of-sale system from Assal Corporation, sold since 1990. It pairs front-of-house order entry for quick service, table service, bar, drive-thru and delivery operations with a cloud-connected back office for inventory, labor, menus and reporting, plus integrated online ordering, kiosks and payments.
Pros & Cons
Pros
- Covers a wide range of restaurant formats, from drive-thru and quick service to table service, bar and catering
- Built-in inventory, labor, gift card and loyalty reduce the need for third-party add-ons
- Online orders and third-party delivery orders land directly in the POS and print like in-store orders
- 24/7/365 technical support and long vendor track record (selling restaurant POS since 1990)
- Runs on non-proprietary hardware, including Windows tablet PCs, so you are not locked into vendor terminals
- Long-time customers on review sites report staying on the system for decades
Cons
- No public pricing; you need a sales call and demo to get a quote
- Small review footprint (about 9 reviews on Capterra at roughly 4.0/5)
- Some reviewers report stability issues such as daily freezes, and support scores trail ease-of-use scores
- Traditional terminal-based architecture with a cloud-connected back office, rather than a fully cloud-native POS
- Restaurant-only; not suited to retail or other verticals
Key Features
Front-of-house order entry
Order screens tailored to quick service, table service, fast casual, cafeteria, bar and nightclub, drive-thru, and delivery and catering operations.
Wireless tablet ordering
Servers enter orders tableside on tablets and send them straight to the bar or kitchen; mobile order tablets help bust lines in quick service.
Kitchen display system
KDS screens route orders to kitchen stations as they are placed.
Cloud-connected back office
Menu and pricing management, promotions, real-time sales reporting and multi-store configuration, with remote access from anywhere.
Recipe-based inventory
Tracks every ingredient of every item sold, with real-time stock levels, low-stock alerts and purchasing support.
Labor management
Scheduling, labor compliance and performance tracking across shifts and locations.
Integrated online ordering
Web and mobile ordering that syncs menus, customer data and delivery zones with the store POS, so web orders print in the store like in-house orders.
Third-party delivery integration
Receives orders from third-party delivery platforms directly into the POS, and dispatches in-house or on-demand network drivers.
QR-code menu and pay
Dine-in guests scan a QR code to view the menu, order and pay from their own phone.
Gift card and loyalty
Built-in gift card and loyalty program for repeat business, alongside self-ordering kiosks and digital menu boards via partners.
Pricing
- Turnkey front of house and back office
- Choice of non-proprietary hardware
- Integrated payment processing
- 24/7/365 technical support
- Financing available
Best For
Pizza and delivery operations
Combine phone, online and third-party orders in one queue, with caller ID mapping and driver dispatch for delivery-heavy restaurants.
Full-service restaurants
Servers take orders and payments tableside on tablets while reservations and table management keep the floor moving.
Quick service and drive-thru
Fast one-touch order entry, mobile line-busting tablets, kiosks and guest-facing displays speed up high-volume service.
Multi-location groups
Push menu and pricing changes across every store and review real-time sales and labor from one back office.
Bars and nightclubs
Bar tabs plus integrations for self-serve beer and entertainment systems in one POS.
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