Infrascale
Cloud backup and disaster recovery for MSPs and their SMB clients
About Infrascale
Infrascale is a data protection provider that sells cloud backup and disaster recovery as a service, mostly through managed service providers. Its portfolio covers SaaS application backup (Microsoft 365, Google Workspace, Salesforce, Box, Dropbox), endpoint and server cloud backup, and Infrascale Backup & Disaster Recovery (IBDR), which boots failed servers locally on an appliance or in the Infrascale Cloud. Everything is managed from one web dashboard.
Pros & Cons
Pros
- Covers SaaS, endpoint, server, and full DR from one dashboard
- Cloud failover and DR testing are included without extra fees or disaster declarations
- IBDR-Direct gives cloud boot recovery without buying or shipping an appliance
- Built for MSPs, with PSA/RMM integrations, MSI mass deployment, and partner marketing resources
- Unlimited retention for SaaS and endpoint backups
- Data residency options across US, Canada, EU, and Australia
Cons
- No public price list; every product requires a quote, usually through a partner
- Small public review base (about 10 reviews on G2), so independent feedback is limited
- IBDR-Direct is limited to Windows machines
- Aimed at MSPs and IT teams rather than individuals or self-serve small buyers
Key Features
Backup & Disaster Recovery (IBDR)
Hybrid backup of physical and virtual machines (VMware, Hyper-V, Windows, Linux) with failover and failback locally on an appliance or in the Infrascale Cloud.
IBDR-Direct appliance-free DR
Agent-based full-image backup of Windows servers and workstations that boots systems directly in the cloud, with no on-premises hardware.
DR runbook orchestration
Drag-and-drop runbook editor sets recovery order, groups, and spin-up intervals for VMs during failover.
Unlimited DR testing
Failover tests run without a formal disaster declaration and without extra testing fees.
Cloud Application Backup
Backs up Microsoft 365, Google Workspace, Salesforce, Box, and Dropbox with unlimited retention, granular restore, and US, Canada, EU, or Australia data residency.
Endpoint and server cloud backup
Backs up Windows, macOS, iOS, Android, Windows Server, SQL Server, and Exchange data with local backup copies for faster restores.
Ransomware anomaly detection
Alerts when the number of new or changed files spikes above benchmark levels, so you can isolate an infection and roll back to clean versions.
Device loss protection
Geolocation for Windows laptops and remote wipe for lost or stolen devices.
Centralized MSP dashboard
One web console for deployment, policies, monitoring, and reporting, with MSI builder, API/SDK, and ConnectWise Manage and Autotask PSA integrations.
Encryption and access controls
AES-256 encryption in transit and at rest, MFA, single sign-on, SCIM provisioning, and granular permissions.
Pricing
- Microsoft 365, Google Workspace, Salesforce, Box, Dropbox
- Unlimited retention and version history
- Pay-as-you-go licensing
- Choice of data region
- Storage-based subscription in 1 TB increments
- Unlimited endpoint devices
- Ransomware anomaly detection
- Geolocation and remote wipe
- No appliance required
- Cloud storage included
- 30 days of cloud compute per device
- Self-service DR testing
- Aggregated component subscription at a fixed monthly price
- Leased or purchased appliance, or virtual appliance
- Local and cloud failover
- No onboarding or training fees
Best For
MSP disaster recovery as a service
MSPs resell IBDR to SMB clients and run failover for critical servers locally or in the Infrascale Cloud.
Microsoft 365 and Google Workspace backup
Close the gap between SaaS vendors' short deleted-item retention and longer legal or regulatory retention requirements.
Ransomware recovery
Detect abnormal file changes, then restore clean file versions or boot an earlier server image.
Remote laptop protection
Back up distributed Windows and macOS endpoints without VPN, with geolocation and remote wipe for lost devices.
Appliance-free server DR
Use IBDR-Direct to protect Windows servers at small sites where shipping and maintaining hardware is impractical.
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