Gecko
Student engagement, supercharged with AI
About Gecko
Gecko is an AI-powered student engagement platform built for higher education institutions. It combines an AI chatbot, live chat, a cloud call center, event management, and text and email campaigns into one configurable system that helps universities and colleges recruit, enroll, and support students at scale.
Pros & Cons
Pros
- Purpose-built for higher education recruitment and engagement rather than a generic CRM
- AI chatbot pre-trained on institutional data delivers 24/7 student support
- Modular design means institutions only pay for the tools they need
- Fast implementation, with onboarding targeted at around one week
- Combines events, messaging, chat, and calling in a single platform
- Compliance credentials including ISO, SOC 2, and GDPR
Cons
- No public pricing; requires contacting sales for a custom quote
- Narrowly focused on higher education, so it fits few use cases outside that sector
- Limited independent review coverage on major sites like G2
- Value depends on pairing with an existing CRM for full workflows
Key Features
AI Chatbot
An AI chatbot pre-trained on your institution's data using large language models to provide instant, 24/7 answers to prospective and current students.
Live Chat & Messaging
Answer inquiries from every channel in one unified inbox so staff can respond to students wherever they reach out.
Cloud Call Center
A built-in calling solution that helps recruitment and admissions teams reach students by phone and track every conversation.
On-Campus Events
Create and manage in-person campus events with registration, attendance tracking, and automated follow-up.
Online Events & Webinars
Run virtual open days and webinars so teams can engage students remotely with the same tooling as in-person events.
Text & Email Campaigns
Launch personalized, high-volume SMS and email campaigns to keep students engaged throughout their journey.
Forms & Automation
Capture prospective student details through customizable forms and automate the resulting workflows.
Student Portal
A centralized portal that brings event registrations, personalized content, and application forms together in one place for students.
CRM Integrations
Integrates with existing higher education CRMs and tech stacks so Gecko fits into current institutional workflows.
Pricing
- Modular packaging based on chosen tools
- Priced by student body size and usage volume
- AI chatbot, live chat, events, and campaign modules
- Implementation and staff training included
- CRM and tech stack integrations
Best For
Student recruitment
Engage prospective students through chatbots, campaigns, and events to drive applications and enrollment.
Admissions communication
Manage high-volume, personalized outreach across SMS, email, and chat from a single inbox.
Virtual and on-campus events
Host open days, webinars, and campus tours with registration, attendance, and follow-up automation.
Increasing team capacity
Use AI automation to let small recruitment teams handle the workload of a much larger one.
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