Formsite
Online form builder for forms, surveys, order forms, and secure data collection
About Formsite
Formsite is a long-running online form and survey builder that lets you create multi-page forms, order forms, and questionnaires without code. It covers payment collection through PayPal, Stripe, Authorize.net, and Braintree, workflow logic that links related forms, and PDF or Word document output from results. Founded in 1998, Formsite has been part of Formstack since December 2023 and is still sold as its own product.
Pros & Cons
Pros
- Easy to learn for building surveys and complex forms without coding
- Built-in payment collection across four processors on order forms
- Workflow logic links related forms into multi-step processes
- Broad native integrations including Salesforce, Google Sheets, DocuSign, and Slack
- Transparent published pricing with a permanent free tier
- 24/7/365 support included on every paid plan
Cons
- Hard caps on forms and results per form push you up tiers quickly
- Free tier allows only 10 results per form
- Conditional logic is less intuitive than in newer builders, per G2 reviewers
- Reviewers report integrations occasionally disconnecting and limited analytics
- No discounts of any kind, including for non-profits
- Results Docs (PDF & Word) cost an extra $50/month add-on
Key Features
Form and Survey Builder
Drag-and-drop builder with over 50 item types for forms, surveys, questionnaires, and polls
Multi-page Forms and Calculations
Split long forms across pages and calculate values and scores from field inputs
Payment Collection
Order forms that take payments through PayPal, Stripe, Authorize.net, and Braintree
Save & Return
Respondents can save a partial response and come back later to finish it
Workflow Logic
Link related forms so data flows from one form to the next, with unlimited workflows on Business plans and up
Secure Forms and File Uploads
Collect sensitive data and file uploads with reCAPTCHA spam protection
Results Reporting
Graphs, tables, shareable custom reports, and import/export of result data
PDF and Word Results
View and share results as PDFs or merge them into your own Microsoft Word documents
Integrations and API
Native connectors for Salesforce, Google Sheets, Google Drive, DocuSign, Slack, Mailchimp, Dropbox, Box, OneDrive, Amazon S3, and Zapier, plus a REST API
Sub-users
Share account access with team members on Business plans and above
Pricing
- 5 forms
- 10 results per form
- 50MB file space
- 14-day Professional trial first, no credit card
- 5 forms
- 500 results per form
- 500MB file space
- 24/7/365 support
- $249.95/year billed annually
- 10 forms
- 1,000 results per form
- 1GB file space
- Remove branding
- $399.95/year billed annually
- 25 forms
- 2,500 results per form
- 2GB file space
- 1 sub-user
- PDF results
- Unlimited workflows
- $699.95/year billed annually
- 100 forms
- 10,000 results per form
- 4GB file space
- 5 sub-users
- PDF results
- Unlimited workflows
- $999.95/year billed annually
- 1,000 forms
- 50,000 results per form
- 10GB file space
- 20 sub-users
- PDF results
- Unlimited workflows
- $2,499.95/year billed annually
Best For
Order and Payment Forms
Sell products, services, or registrations through order forms connected to PayPal, Stripe, Authorize.net, or Braintree
Surveys and Questionnaires
Run customer, employee, or research surveys with scoring, calculations, and graphed results
Applications and Intake
Collect applications with file uploads, Save & Return, and secure handling of sensitive data
Multi-step Approval Workflows
Chain related forms with workflow logic so submissions move through review stages
CRM and Spreadsheet Data Capture
Push form results straight into Salesforce, Google Sheets, or Excel for follow-up
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