Fixitize
Repair shop management software from check-in to delivery
About Fixitize
Fixitize is cloud-based repair shop management software for phone, computer, game console, drone, camera, and other electronics repair businesses. It connects lead capture, quotes, repair tickets, work orders, point of sale, inventory, scheduling, and staff management in one system. Plans start with a single-technician tier and scale per employee and per location.
Pros & Cons
Pros
- Entry plan at $24.99/month is cheaper than many repair shop platforms
- Covers the full repair flow, from enquiry and quote to ticket, work order, payment, and pickup
- Customer-facing order tracker cuts down on status calls
- Pricing scales per employee and per location without a forced sales call
- Work order forms can be customized for different job types
Cons
- Very few public reviews on G2, Capterra, and Trustpilot, so there is little independent evidence of reliability
- Solo plan caps work orders and sales at 150 and includes only basic reporting
- Online bookings and payments cost an extra $15/month on every plan
- No free trial or free plan advertised; the main path is a demo request
Key Features
Work order management
Create repair orders, assign technicians, track status from approval to pickup, and record labor and parts used per job, tied to the customer and device.
Repair ticketing
Check devices in with repair tickets that carry customer details, device information, and job status through the repair.
Customer order tracker
Lets customers check the status of their repair directly, reducing status calls to the shop.
Leads and customer CRM
Capture enquiries from calls, walk-ins, and forms, move them through custom pipeline stages, and convert them into quotes or jobs without retyping.
Quotes and estimates
Build repair estimates and convert approved quotes into tickets and work orders.
Repair shop POS
Sell parts and services, take deposits, collect balances at pickup, and handle refunds and returns, with cash register support.
Inventory management
Track stock levels and parts used per job, create purchase orders, set low-stock alerts, scan barcodes, and track serialized items, with bins and warehouses on higher plans.
Job scheduling
Schedule repair jobs and technician workloads, with task management and notifications.
Employee management
Employee schedules, clock in and out with timesheets, payroll and commissions, and an activity log.
Refurbish workflows
Track devices through refurbishment alongside asset management and serialized inventory.
Pricing
- 1 employee (+$8 per extra employee)
- 1 location
- 150 work orders/sales
- Clients, leads, estimates, scheduler
- POS, cash registers, inventory tracking
- Basic reporting
- Bin management
- 3 employees included (+$7 per extra employee)
- 1 location
- Unlimited work orders/sales
- Full reporting and analytics
- Warehouses and bins
- 5 employees included (+$6 per extra employee)
- 2 locations included (+$39 per extra location)
- Unlimited work orders/sales
- Unlimited warehouses and bins
- Multiple locations
- Multiple employees and locations
- Volume pricing
- Tailored onboarding
- Priority support
Best For
Cell phone repair shops
Check in devices, quote screen and battery repairs, track parts, and take payment at pickup from one system.
Computer and electronics repair
Manage work orders with labor and parts per job, serialized inventory, and technician assignment.
Multi-location repair chains
Run several shops on the Multi-Shop plan with per-location inventory, warehouses, and staff.
Refurbishers
Track devices through refurbish workflows with asset management and serialized stock.
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