About Fider
Fider is a product feedback and feature-voting platform that gives your customers a single place to submit ideas, request features, and vote on what matters most. Available as a fully managed cloud service or as free open-source software you can self-host, Fider helps product teams centralize feedback, prioritize their roadmap, and build what users actually want.
Pros & Cons
Pros
- Generous free hosted tier with unlimited customers, voting, and members
- Open-source option lets you self-host for free with full data control
- Extremely fast setup — a board can be live in about 5 minutes
- Clean, no-fluff interface focused on core feedback and voting
- Built-in upvoting and discussion make prioritization obvious at a glance
- No long-term contract; Pro is month-to-month and cancelable anytime
Cons
- Free hosted plan is capped at 250 feedback items under fair-use policy
- Fewer advanced features than enterprise feedback platforms
- Self-hosting requires managing your own updates, patches, and infrastructure
- Limited native integrations compared to larger competitors
- Some pricing details (Pro at $25 vs $49) are inconsistent across the site
Key Features
Feedback Boards
Public boards where customers submit feedback and feature requests in one centralized place instead of scattered emails and comments.
Upvoting
Customers vote on ideas so you can clearly see which features and requests your community wants most.
Discussion Threads
Each idea has its own comment thread, letting users and your team discuss details and refine requests together.
Status Tracking
Mark feedback as planned, started, completed, or declined to keep your community informed about your roadmap.
Branding & Customization
Customize the board title, welcome message, and branding to match your product and company.
Multiple Languages
Built-in support for multiple languages so you can serve a global customer base.
Integrations
Connect Fider to your workflow, including Slack notifications and other integration capabilities.
Self-Hosting Option
Run Fider on your own infrastructure for free using the open-source distribution, with full control over your data.
Pricing
- Hosted feedback board
- Unlimited customers, voting, and discussion
- Unlimited members
- Customization options
- Multiple languages
- Integration capabilities
- Fair-use limit of 250 feedback items
- Everything in Free
- Content moderation
- Unlimited feedback items
- Advanced features (e.g. SEO indexing)
- Month-to-month billing, cancel anytime
- Open-source (MIT)
- Run on your own infrastructure
- Full data ownership
- Full feature set
- You manage updates and hosting
Best For
Public Product Roadmap
Give customers a public board to submit and vote on feature requests, then share status updates as you build.
SaaS Feedback Collection
Centralize feedback from SaaS users so product managers can prioritize the roadmap based on real demand.
Internal Team Ideas
Use a private board internally so teams can collect, organize, and prioritize ideas and complaints together.
Privacy-First Self-Hosting
Self-host the open-source version on your own servers to keep all customer feedback data in your infrastructure.
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