FaultFixers
Simple maintenance management software for facilities teams
About FaultFixers
FaultFixers is a CMMS platform that digitizes maintenance operations with reactive ticketing, preventive maintenance scheduling, asset tracking, and KPI dashboards. Built for facilities teams across healthcare, education, hospitality, and property management, it replaces paper-based processes with mobile and desktop workflows.
Pros & Cons
Pros
- Free mobile reporter app with unlimited users lowers adoption barriers
- Purpose-built for facilities teams with sector-specific workflows
- Intuitive interface that replaces spreadsheets without a steep learning curve
- Strong preventive maintenance planning with 52-week PPM scheduler
- Multi-site management included even on the Starter plan
- QR code asset scanning enables fast field lookups
Cons
- Pricing in GBP only may create uncertainty for non-UK buyers
- No free tier beyond the trial period
- Some advanced features like dynamic checklists are still marked as coming soon
- Enterprise-level integrations require custom pricing discussions
- Limited third-party integrations compared to larger CMMS platforms
Key Features
Reactive Work Orders
Create, assign, and track maintenance tickets from fault report to resolution with full audit trails
Preventive Maintenance (PPM)
Schedule repeating work orders with a 52-week dynamic PPM planner to stay ahead of breakdowns
Asset Register & QR Scanning
Track assets with a digital register and QR code scanning for quick lookups and history
Digital Checklists & Forms
Replace paper checklists with configurable digital forms for inspections and compliance
KPI Dashboards
Monitor team performance, response times, and maintenance costs with real-time dashboards
Multi-Site Management
Manage maintenance across multiple buildings and locations from a single platform
Mobile Reporter App
Free mobile app for unlimited users to report faults with photos and descriptions
Automated Job Assignment
Rules-based auto-assignment distributes work orders to the right technicians automatically
Expense & Cost Tracking
Track time, parts, and costs against each job to understand true maintenance spend
Pricing
- Unlimited reactive work orders
- QR code scanning
- Dynamic job scheduling
- Multi-site management
- Mobile app & email notifications
- Staff reporter app and portal
- Unlimited reporter users
- Email support
- Everything in Starter
- Unlimited PPMs (repeating work orders)
- Asset register & management
- White label reporter app
- Automated job assignment
- Digital checklists & forms
- Expense & cost tracking
- Priority live chat and phone support
- Everything in Professional
- Certificate reporting
- Approvals system
- 52-week dynamic PPM planner
- Dedicated customer success manager
- SSO and advanced security
- Guaranteed uptime SLA
- AI Chat Fixbot add-on
- Amazon Alexa integration
- Bespoke integrations
- White labelling
Best For
Healthcare Facility Maintenance
Track and resolve equipment faults across hospitals and care homes while maintaining compliance audit trails
School & University Estates
Manage building maintenance requests from staff with the free reporter app and schedule preventive work during breaks
Hotel & Hospitality Operations
Keep guest-facing facilities in top condition with reactive ticketing and scheduled preventive maintenance
Multi-Site Property Management
Oversee maintenance across a portfolio of buildings with centralized dashboards and site-level reporting
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