Device42
Comprehensive IT infrastructure discovery, asset management, and dependency mapping
About Device42
Device42 is an agentless IT infrastructure discovery and configuration management database (CMDB) platform that automatically inventories and maps physical, virtual, and cloud assets across hybrid environments. It uncovers application dependencies, tracks hardware and software assets, and supports data center management, migration planning, and IT operations. Now part of Freshworks, Device42 gives teams a unified, accurate view of their entire IT estate.
Pros & Cons
Pros
- Agentless discovery delivers a clear, accurate view of all IT assets and their dependencies with minimal manual effort
- Strong CMDB and dependency mapping that simplify troubleshooting, audits, and migration planning
- Covers physical, virtual, and cloud assets in one unified inventory
- Bundles DCIM, IPAM, password manager, and SSL tracking into a single platform
- Over 40 integrations plus a robust REST API for connecting to existing IT tooling
Cons
- Pricing is gated behind a sales form and scales by device count, which can get expensive for large estates
- Stronger on IT discovery and CMDB than on deep data center facilities engineering workflows
- Initial setup and configuration can have a learning curve for smaller teams
- Best suited to mid-size and enterprise IT environments rather than very small organizations
Key Features
Agentless Auto-Discovery
Automatically discovers servers, storage, network devices, cloud resources, and SaaS apps across hybrid IT without installing agents.
Application Dependency Mapping
Maps how applications, assets, and services connect to one another to support migrations, troubleshooting, and change planning.
CMDB
Builds a complete configuration management database with standardized, continuously updated records of every IT asset.
IT Asset Management
Provides a unified inventory of on-premises, virtual, and cloud hardware assets with configurable asset types.
Software Asset Management
Discovers installed and SaaS software across Windows, Mac, and Linux, integrating with Active Directory, Google Workspace, and Okta.
Data Center Infrastructure Management (DCIM)
Visualizes rack layouts, power, and capacity to manage physical data center space and resources.
IP Address Management (IPAM)
Tracks subnets, VLANs, and IP allocations across the network from a single source of truth.
Cloud Recommendation Engine
Analyzes workloads and dependencies to recommend right-sized cloud migration and optimization strategies.
Integrations & API
Offers 40+ out-of-the-box integrations plus RESTful APIs and spreadsheet import/export for data unification.
Password & SSL Certificate Management
Securely stores credentials and tracks SSL certificates tied to discovered infrastructure.
Pricing
- Up to 100 devices / 1,000 IPs
- Auto-discovery
- CMDB & asset management
- Dependency mapping
- Up to 500 devices / 5,000 IPs
- All core discovery features
- IPAM & DCIM
- Integrations & API
- Up to 1,000 devices / 10,000 IPs
- Full discovery suite
- Cloud recommendation engine
- Migration planning
- Up to 2,500 devices / 25,000 IPs
- Enterprise discovery
- Advanced dependency mapping
- Priority support
- 25,000+ IPs
- On-premise deployment option
- Custom scaling
- Tailored support & SLAs
Best For
Cloud & Data Center Migration
Map application dependencies before a move to plan migration waves and avoid breaking critical services.
Building an Accurate CMDB
Continuously discover and standardize asset records to maintain a trustworthy single source of truth for IT operations.
Hardware & Software Asset Management
Track every on-prem, virtual, and cloud asset plus installed and SaaS software for inventory, licensing, and audits.
IT Operations & Troubleshooting
Use dependency maps and unified inventory to diagnose incidents and assess the impact of changes faster.
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