AssetSonar
Modern IT asset management software for complete lifecycle visibility
About AssetSonar
AssetSonar is a cloud-based IT Asset Management (ITAM) platform developed by EZO that gives IT teams complete visibility and control over their hardware and software assets. It centralizes the full asset lifecycle from procurement and deployment to retirement while helping organizations maintain software license compliance and reduce unnecessary IT spend. The platform combines hardware inventory tracking, software asset management (SAM), ITSM workflow automation, and a built-in service desk into a single solution. IT teams can track device assignments, monitor warranties and contracts, manage software licenses against actual usage, and integrate with ITSM tools for ticketing and change management. Network and agent-based asset discovery automatically populates and keeps the inventory current. AssetSonar is aimed at mid-sized organizations and enterprise IT departments that need a structured, audit-ready approach to managing their technology footprint. It is particularly well-suited for companies operating in regulated industries or those preparing for compliance audits such as SOX, ISO, and ITIL frameworks.
Pros & Cons
Pros
- Unified hardware and software asset management in one platform reduces tool sprawl
- Automated asset discovery eliminates manual data entry and keeps inventory accurate
- Built-in service desk with asset context gives technicians immediate information when resolving tickets
- Strong compliance and audit reporting well-suited for regulated industries
- Integrates with Jira, Zendesk, Active Directory, Okta, and other common IT tools
Cons
- Pricing not fully transparent beyond starting price — higher tiers require contacting sales
- Steeper learning curve for full CMDB and discovery agent setup without dedicated ITAM expertise
- Mobile app experience lags behind the web application for field audits
- Smaller community and ecosystem compared to ServiceNow or Freshservice
Key Features
Hardware Asset Tracking
Track physical IT assets including laptops, servers, and network equipment with full lifecycle management from procurement to disposal.
Software Asset Management
Manage software licenses across the organization tracking purchases, installations, and actual usage to prevent over-licensing or compliance violations.
Asset Discovery
Automatically discover hardware and software assets on the network using agent-based or agentless scanning to keep inventory current without manual entry.
IT Service Desk
Built-in ticketing system linked directly to asset records allowing technicians to resolve issues with full asset context in one place.
CMDB
Configuration Management Database maintains structured, relationship-mapped records to understand dependencies between IT assets, services, and infrastructure.
License Compliance & Auditing
Reconcile purchased vs deployed licenses with audit-ready reports and alerts for expiring licenses and over-deployed software.
Contracts & Warranty Management
Track vendor contracts, support agreements, and hardware warranties with proactive expiry alerts to avoid lapses.
Integrations
Native integrations with Jira, Zendesk, Active Directory, Okta, and Jamf to sync user data, create tickets, and streamline IT workflows.
Pricing
- Hardware asset tracking
- Software license management
- Basic reporting
- Email support
- 15-day free trial
- All Starter features
- Asset discovery
- IT service desk
- CMDB
- Advanced reporting
- Priority support
- All Professional features
- Custom integrations
- Dedicated account manager
- SLA guarantees
- SSO/SAML support
Best For
IT Hardware Lifecycle Management
Track laptops, servers, and network equipment from procurement through deployment, maintenance, and retirement with full audit trails.
Software License Compliance
Reconcile purchased licenses against actual installations and usage to avoid over-spending and prepare for vendor audits.
IT Service Desk Operations
Resolve IT support tickets with full asset context including device history, warranties, and configuration details in one view.
Compliance Audit Preparation
Generate audit-ready reports for SOX, ISO, and ITIL compliance with complete asset records and change management trails.
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