Founded
2021
Starting Price
Contact sales
Category
Call Center
Last updated May 26, 2026
About DeepCall
DeepCall is a cloud telephony and contact center platform by Sarv that lets businesses run virtual call centers, IVR, click-to-call, and auto-dialer campaigns over VoIP without on-premise PBX hardware. It layers AI-powered speech analytics, real-time dashboards, and omnichannel messaging (SMS, WhatsApp) on top of voice to improve customer experience.
Pros & Cons
Pros
- Deploys a full cloud call center in minutes with no PBX hardware
- No-code drag-and-drop IVR studio is accessible to non-technical teams
- AI speech analytics and traffic prediction add data-driven insights
- Omnichannel reach across voice, SMS, and WhatsApp
- Scalable infrastructure serving 25,000+ businesses with global data centers
Cons
Key Features
Cloud Call Center
All-in-one virtual call center deployable in minutes over VoIP, with inbound and outbound handling.
No-Code IVR Studio
Drag-and-drop IVR builder to design, modify, and activate call flows without developers.
Automatic Call Distribution
Intelligent call routing that distributes inbound calls to the right agents and queues.
Auto Dialer
Outbound dialer that automates the dialing process for sales and outreach campaigns.
Click-to-Call
Lets website and app visitors request a callback or initiate calls directly.
AI Speech Analytics
AI-driven analysis of calls, agents, and call patterns with automated report summaries and traffic prediction.
Business Numbers
Local, virtual mobile, and toll-free numbers for branded business communication.
Pricing
Standard
Contact sales
- Cloud call center
- IVR studio
- Free trial available
Professional
Contact sales
Best For
Sales Outreach
Run outbound auto-dialer campaigns with analytics to maximize sales call productivity.
Customer Support Centers
Route inbound calls intelligently with IVR and ACD to reduce wait times.
Lead Qualification
Use click-to-call and call analytics to capture and qualify website leads faster.
Multi-Channel Engagement
Combine voice with SMS and WhatsApp for unified customer communication.
