Clearwave
Patient-led check-in and engagement platform for medical practices
About Clearwave
Clearwave is a healthcare SaaS platform that automates patient check-in, scheduling, insurance verification, and payment collection through self-service kiosks, tablets, and mobile devices. Built exclusively for medical practices and hospitals, it integrates with 50+ practice management and EHR systems to reduce staff workloads, accelerate revenue cycles, and eliminate registration bottlenecks in waiting rooms.
Pros & Cons
Pros
- Built exclusively for healthcare\u2014deep specialty workflows and HIPAA compliance baked in
- Reports 90% reduction in patient wait times and 87% drop in staff registration tasks
- Strong PMS/EHR integration library across 50+ systems
- Lifts collections 112% on average through upfront eligibility and payment workflows
- 96%+ patient adoption on self-service kiosks across real deployments
Cons
- Opaque pricing\u2014no public plans, requires sales call and quote
- Implementation fees and multi-month onboarding cycles for larger practices
- Overkill for solo practitioners or very small clinics
- Hardware costs (kiosks, tablets) add to total cost of ownership
- Reporting customization has been cited as a limitation by some reviewers
Key Features
Self-Service Patient Check-In
Patients complete registration on kiosks, tablets, mobile devices, or a combination without front-desk involvement
Real-Time Insurance Verification
Automated eligibility checks confirm coverage and benefits before the visit, surfacing financial responsibility upfront
Digital Patient Scheduling
24/7 online self-scheduling tied to provider availability and specialty-specific rules
Point-of-Service Payments
Collect copays, balances, and deductibles at check-in with transparent pricing surfaced to the patient
Automated Patient Communications
Personalized appointment reminders, intake forms, and follow-ups via SMS, email, and voice
50+ PMS/EHR Integrations
Bi-directional data sync with practice management and electronic health record systems across specialties
Patient Engagement Analytics
Dashboards tracking check-in adoption, no-show rates, collections lift, and staff workload reduction
Multi-Location Support
Centralized configuration for practices running dozens or hundreds of clinic locations
Pricing
- Tailored to practice size and specialty
- Includes patient kiosks and digital check-in
- Insurance verification and scheduling
- Integrations with your PMS/EHR
- Implementation and onboarding support
Best For
High-Volume Specialty Practices
Ophthalmology, orthopedics, and cardiology groups automating check-in for hundreds of daily patients
Revenue Cycle Acceleration
Practices reducing bad debt by verifying insurance and collecting balances at point of service
Multi-Location Medical Groups
Health systems standardizing patient intake across many clinics from a central console
FQHCs and Community Health Centers
Federally qualified health centers reducing front-desk load while improving patient throughput
Similar Tools
Confido Health
AI voice agents for healthcare operations
SepStream
Cloud-based radiology information system and PACS platform
Florence Healthcare
Clinical trial site enablement platform for research teams
SimplePractice
All-in-one practice management for health and wellness professionals
Tebra
AI-powered EHR and practice management for independent practices
Rhapsody
Healthcare integration engine for interoperability and data exchange