About Chaskiq

Chaskiq is a full-featured open-source live chat, support, and marketing platform. Positioned as an alternative to Intercom, Drift, and Crisp, it provides web chat with video calls, onboarding tours, email campaigns, newsletters, and a built-in knowledge base. The platform supports unlimited inboxes and consolidates conversations from Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. With over 30 plugin integrations including Calendly, Zoom, and Zapier, Chaskiq offers routing bots for conversation automation and audience targeting capabilities.

Pros & Cons

Pros

Fully open-source with self-hosting option
Feature-rich alternative to expensive tools like Intercom
Unlimited inboxes and multi-channel messaging
Built-in video calls and onboarding tours
Extensive plugin ecosystem with 30+ integrations

Cons

Key Features

Web chat with video call support

Onboarding tours and guided walkthroughs

Email campaigns, newsletters, and banners

Unlimited inboxes with multi-channel consolidation

Routing bots for conversation automation

Built-in help center and knowledge base

30+ plugin integrations (Calendly, Zoom, Zapier)

Omnichannel support: WhatsApp, Telegram, Facebook, Twitter

Self-hosted deployment option

Audience targeting and segmentation

Pricing

Self-Hosted

Free

Full platform
Community support
Self-managed infrastructure

Cloud

Custom

Featured In

#6

7 Best Open-Source Customer Support Platforms You Can Self-Host (2026)

Best all-in-one communication platform — combines support, marketing, and sales capabilities with video calls and onboarding tours for teams wanting Intercom-level features in open-source