
Chaskiq
Open-source customer messaging platform for marketing, support, and sales
About Chaskiq
Chaskiq is a full-featured open-source live chat, support, and marketing platform. Positioned as an alternative to Intercom, Drift, and Crisp, it provides web chat with video calls, onboarding tours, email campaigns, newsletters, and a built-in knowledge base. The platform supports unlimited inboxes and consolidates conversations from Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. With over 30 plugin integrations including Calendly, Zoom, and Zapier, Chaskiq offers routing bots for conversation automation and audience targeting capabilities.
Pros & Cons
Pros
- Fully open-source with self-hosting option
- Feature-rich alternative to expensive tools like Intercom
- Unlimited inboxes and multi-channel messaging
- Built-in video calls and onboarding tours
- Extensive plugin ecosystem with 30+ integrations
Cons
- Pricing not publicly disclosed for cloud plans
- Self-hosting requires technical expertise
- Smaller community compared to Chatwoot or Intercom
- Documentation could be more comprehensive
Key Features
Web chat with video call support
Onboarding tours and guided walkthroughs
Email campaigns, newsletters, and banners
Unlimited inboxes with multi-channel consolidation
Routing bots for conversation automation
Built-in help center and knowledge base
30+ plugin integrations (Calendly, Zoom, Zapier)
Omnichannel support: WhatsApp, Telegram, Facebook, Twitter
Self-hosted deployment option
Audience targeting and segmentation
Pricing
- Full platform
- Community support
- Self-managed infrastructure
- Managed hosting
- Live chat support
- Installation help
- Updates included