Changelogfy
Customer feedback, roadmaps, changelogs, surveys, and knowledge base in one platform
About Changelogfy
Changelogfy is a Brazil-based product feedback platform that bundles a feedback forum, public roadmap, changelog, in-app surveys, and a knowledge base under one subscription. Teams collect and vote on feature requests, announce releases through a public page, in-app widget, and email, and serve help articles from an embeddable widget. Plans are charged per project with unlimited admins and tracked users.
Pros & Cons
Pros
- One subscription covers feedback, roadmap, changelog, surveys, and knowledge base, replacing three or four separate tools
- Unlimited admins and tracked users on every plan, so cost doesn't grow with team or user base
- In-app widgets for feedback, changelog, and help keep users inside your product
- AI duplicate detection and an AI changelog writer reduce manual triage and writing
- Custom domain, branding, and multi-language support on changelog and knowledge base
Cons
- No free plan; the entry plan starts at $59/month ($49 billed yearly), steep for solo founders
- Plans are charged per project, so multi-product companies pay for each one
- Very few public reviews, and one Capterra reviewer complained about refund and billing practices
- Board and survey limits on Starter and Pro push larger teams toward the $249+ Scale plan
Key Features
Feedback boards and voting
Public or private boards where users submit, vote on, and discuss feature requests and bug reports.
In-app feedback widget
Embeddable widget that collects feedback and bug reports inside your product, styled to match your brand.
AI duplicate detection
Suggests similar existing posts as users type to cut down on duplicate ideas.
Public roadmap
Shows planned, in-progress, and shipped work, and automatically emails upvoters when their request moves forward.
Changelog page and widget
SEO-friendly standalone changelog plus an in-app announcement widget, with comments, emoji reactions, and email notifications.
AI changelog writer
AI writing assistant that drafts release notes from your update details.
Release segmentation and localization
Target changelog posts by user attributes and publish updates in multiple languages.
In-app surveys
No-code NPS, text, multiple-choice, and emoji surveys with targeting and analytics.
Knowledge base
Public or private help center with full-text search, custom design, and an in-app help widget.
SSO and user data sync
Auto-authenticate users into the feedback forum and sync user attributes from your app.
Integrations
Connects to Intercom, Crisp, Slack, Discord, Google Analytics, and webhooks on every plan.
Pricing
- $49/month billed yearly
- Unlimited admins and tracked users
- 2 feedback boards
- 4 surveys
- Unlimited changelog posts and emails
- Unlimited knowledge base articles
- Intercom, Crisp, Slack, Discord, webhooks
- $99/month billed yearly
- Everything in Starter
- 5 feedback boards
- 10 surveys
- Moderation and permissions
- Internal comments
- Targeted surveys
- $249/month billed yearly
- Everything in Pro
- Unlimited feedback boards
- Unlimited surveys
Best For
Feature request management
SaaS product teams collect and rank feature requests through voting boards and an in-app widget.
Release announcements
Publish release notes to a public changelog, in-app widget, and email to drive feature adoption.
Closing the feedback loop
Automatically notify users who upvoted a request when it moves onto the roadmap or ships.
Self-serve customer support
Serve help articles from a branded knowledge base and in-app help widget to reduce support tickets.
Measuring satisfaction
Run targeted in-app NPS and multiple-choice surveys to gauge user sentiment.
Similar Tools
Inline Help
Answer customer questions before they ask
Trilium Notes
Build your personal knowledge base with hierarchical notes
Vanilla Forums
Customer community software that drives business value
Adobe RoboHelp
Help authoring tool to create and deliver technical content
HappyFox
All-in-one help desk and customer support software
tawk.to
100% free live chat software for websites