
All-in-one IT management platform with per-technician pricing for unlimited endpoints.
Atera is a cloud-based, all-in-one IT management platform that combines remote monitoring and management (RMM), professional services automation (PSA), helpdesk and ticketing, patch management, remote access, and IT automation in a single product. It is built for IT departments and managed service providers (MSPs), and uses a per-technician pricing model that allows unlimited managed endpoints under each license. Atera layers AI throughout the platform via its built-in Copilot and autonomous IT agents to help technicians resolve issues faster.
Real-time monitoring, custom alert profiles, and the Atera agent for Windows, Mac, and Linux to keep tabs on the health of all managed endpoints.
Automated OS and software patching across Windows, Mac, and Linux to keep devices secure and up to date.
Built-in ticketing system with a customer service portal, ticket scheduling, SLA management, and custom support addresses.
Integrated remote access through Splashtop (up to unlimited concurrent sessions on higher tiers), plus AnyDesk, TeamViewer, and ScreenConnect support.
Automate routine IT tasks with scripting, a shared script library, and software management via Homebrew, Chocolatey, and WinGet.
AI assistant included in all plans that generates scripts and commands, summarizes tickets, drafts replies, and analyzes ticket sentiment.
Managed service providers monitor and manage client endpoints, run automations, and handle tickets across many customers from one console with predictable per-technician costs.
Corporate IT teams use Atera to monitor company devices and networks, automate patching, and run a helpdesk for employees without per-device licensing.
IT teams provide secure remote access and troubleshooting to distributed employees' devices using integrated remote access and the Work from Home add-on.
Organizations deploy Robin, Atera's autonomous AI agent, to resolve common device and cloud issues end to end without tying up technician time.
Add-on that automatically discovers, maps, and monitors all devices across the network, including unmanaged endpoints and SNMP devices.
Preset and custom analytics reports, an audit log with retention up to 7 years, and advanced insights into device and ticket data.
A patented autonomous AI agent that detects, diagnoses, and resolves device and cloud issues end to end without technician involvement.

Shared inbox, help center, and live chat for customer-first support teams