Acuity Scheduling
Online appointment scheduling software that works 24/7 for your business
About Acuity Scheduling
Acuity Scheduling is an online appointment scheduling platform owned by Squarespace that lets clients self-book appointments, fill out intake forms, and pay in advance. Founded in 2006, it supports multiple time zones, calendar syncing with Google, Outlook, and iCloud, payment processing via Stripe, PayPal, and Square, and automated email and SMS reminders. Trusted by service-based businesses worldwide, it offers HIPAA-compliant plans and a mobile admin app.
Pros & Cons
Pros
- Intuitive client self-booking eliminates back-and-forth scheduling emails
- Seamless two-way calendar sync with Google, Outlook, and iCloud prevents double bookings
- Built-in payment processing via Stripe, PayPal, and Square streamlines checkout
- HIPAA-compliant option makes it suitable for healthcare and wellness providers
- Highly customizable intake forms and appointment types for different business needs
- Automated email and SMS reminders reduce no-shows significantly
- No per-user fees — pricing stays the same regardless of team size
Cons
- Customer support quality has declined since Squarespace acquisition with slow response times
- Data export functionality is unreliable and crashes with large appointment volumes
- Limited visual customization options for booking pages compared to competitors
- Essential features like SMS reminders locked behind higher-tier plans
- No built-in waitlist feature for fully booked time slots
- Steep learning curve for setting up complex scheduling rules and workflows
Key Features
Client Self-Booking
Clients book appointments 24/7 from a branded scheduling page with real-time availability
Calendar Syncing
Two-way sync with Google Calendar, Outlook, and iCloud to prevent double bookings
Automated Reminders
Send customizable email and text message reminders, confirmations, and follow-ups automatically
Payment Processing
Collect payments, deposits, or tips during booking via Stripe, PayPal, and Square integrations
Intake Forms
Add custom intake forms to collect client information before appointments
Multiple Calendars
Manage separate calendars for different staff members, locations, or services
Time Zone Support
Automatic time zone detection and conversion so clients always see their local time
HIPAA Compliance
HIPAA-compliant scheduling for healthcare and wellness businesses on the Powerhouse plan
Packages & Subscriptions
Sell prepaid appointment packages, memberships, and gift certificates
Checkout Add-ons
Offer additional services or products at checkout to increase revenue per booking
Pricing
- 1 calendar
- Email reminders & confirmations
- Intake forms
- Online meeting integrations
- Check-out add-ons
- Vault credit cards
- Up to 6 calendars
- Email & SMS reminders
- Everything in Emerging
- Text message notifications
- Appointment packages
- Subscriptions & memberships
- Up to 36 calendars
- Everything in Growing
- HIPAA compliance
- Advanced customization
- Custom API access
- Priority features
- Unlimited calendars
- Everything in Powerhouse
- Dedicated account manager
- Custom solutions
- Enterprise-grade support
Best For
Solo Consultants & Coaches
Let clients self-book sessions, fill out pre-session questionnaires, and pay upfront without manual coordination
Health & Wellness Practices
HIPAA-compliant scheduling for therapists, chiropractors, and wellness practitioners with intake forms and reminders
Salons & Spas
Manage multiple staff calendars, sell appointment packages, and reduce no-shows with automated reminders
Photography & Creative Services
Book consultation calls, photo sessions, and editing reviews with deposits collected at booking
Tutoring & Education
Schedule recurring lessons with multiple tutors, collect payment packages, and manage student intake forms
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Featured In
7 Best Calendar & Scheduling Tools for Busy Professionals (2026)
Best scheduling tool for service professionals who need client intake forms, payment collection, appointment packages, and HIPAA compliance in one system.
5 Calendly Alternatives With Better Team Scheduling (2026)
Best Calendly alternative for service businesses and small teams of practitioners accepting paid bookings.
Best Scheduling Tools for Team Coordination (2026)
Best for service businesses (medical, coaching, agencies) where multiple staff members each take bookings with payment and intake workflows.
Calendly Alternatives With More Control Over Availability Rules (2026)
Best scheduling tool for appointment-based service businesses — deepest granular availability rules in the industry.
SavvyCal vs Acuity Scheduling vs Calendly: Which Scheduler Wins in 2026?
Best for appointment-based service businesses (therapy, coaching, salons, photography) that need deposits, intake forms, and HIPAA compliance — and want flat pricing instead of per-seat fees.
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