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YouTrack is an intelligent issue tracking and project management tool from JetBrains. Built with a keyboard-centric, command-driven interface, it lets developers manage issues using smart search queries and commands that mirror IDE efficiency. It features agile boards, Gantt timelines, custom workflows, time tracking, and a built-in helpdesk — all backed by JetBrains' deep understanding of developer tooling.
Natural language search queries and command-based issue manipulation — update fields, assign, transition, and bulk-edit issues from the search bar
Comprehensive keyboard shortcuts for issue lists, single issue views, agile boards, and dashboards — customizable per user
Scrum and Kanban boards with swimlanes, WIP limits, sprint planning, and estimation support
Interactive Gantt chart for scheduling tasks, setting dependencies, and monitoring project progress visually
JavaScript-based workflow engine to automate business processes, enforce rules, and trigger actions on issue changes
Built-in time tracking with automated or manual timesheets and worklog approvals
Customizable dashboards with widgets for burndown charts, issue distribution, time reports, and custom queries
Built-in customer support helpdesk with ticket management, SLA tracking, and public-facing knowledge base
Native integration with IntelliJ IDEA, WebStorm, and all JetBrains IDEs for in-editor issue management
AI-powered features for issue summarization, smart suggestions, and automated categorization included at no extra cost