
On-demand customer research and user testing for ecommerce brands
UserInput.io is a done-with-you customer research and user testing platform that connects ecommerce brands with real people in their target market. Buyers order individual video user tests, eye-tracking heatmaps, and CRO audits on demand without committing to a monthly subscription.
Real participants from your target market record themselves narrating as they navigate your site or app.
Filter testers by demographics and purchase behavior to match your actual customer profile.
Visual attention maps that show exactly where users look on landing pages and product pages.
Conversion rate optimization reviews delivered by expert strategists with actionable recommendations.
Tests run across desktop, mobile, and tablet browsers so you see how each device experiences your site.
No subscription required - order individual tests or audits as needed.
Custom research engagements when off-the-shelf packages do not fit a specific question.
Get real shopper reactions to a new product page or store before driving paid traffic.
Identify friction points in cart and checkout flows through narrated user sessions.
Combine eye-tracking heatmaps with expert audits to lift conversion on key landing pages.
Verify that visitors arriving from specific ads understand the offer and find what they expected.
Tests typically delivered within a few business days of order submission.
Send testers to competitor sites to surface advantages and gaps in your shopping experience.

The conversational AI platform built for ecommerce customer support