uniFLOW
One platform for all your print, scan and device management
About uniFLOW
uniFLOW is Canon's (NT-ware) enterprise print and scan management platform, available as on-premise server software or as uniFLOW Online\u2014a fully cloud-based SaaS built on Microsoft Azure. It unifies print routing, secure release, cost tracking, and document scanning across mixed-vendor printer fleets using a single universal driver. Healthcare, education, legal, government, finance, and manufacturing organizations use it to reduce printing costs, enforce document security, and eliminate always-on print servers.
Pros & Cons
Pros
- Vendor-agnostic\u2014controls Canon and competitor MFPs from a single console
- Cloud edition removes on-premise print servers entirely, a major win for hybrid workplaces
- Deep document capture workflows rival dedicated scan-routing products
- Strong compliance posture: Azure-hosted, SSO, and full audit logging for regulated industries
- Trusted in healthcare, legal, and government where secure print is a compliance requirement
Cons
- Sales and support are gated through Canon dealer partners\u2014no direct self-service signup
- Pricing is opaque; requires a quote and typically targets mid-market and enterprise budgets
- Initial deployment and fleet configuration is complex compared to consumer print solutions
- Overkill for small offices without a large printer fleet or compliance requirements
- Feature parity between on-premise uniFLOW and uniFLOW Online is still closing
Key Features
Secure Pull Printing
My Print Anywhere holds jobs in the cloud until authenticated at any device, following the user across the fleet
Universal Print Driver
One driver works with every supported device, eliminating driver sprawl across multi-vendor fleets
Mobile & Cloud Printing
Submit jobs from desktop, mobile apps, or email and release them at any registered device
Document Scanning Workflows
Capture-side OCR, metadata tagging, and routing to Microsoft 365, SharePoint, Google Drive, and other destinations
Cost Tracking & Allocation
Per-user, per-department, and per-client reporting with budgets, quotas, and chargeback
Serverless Azure Architecture
uniFLOW Online runs entirely in Microsoft Azure\u2014no on-premise print servers to maintain
Multi-Vendor Device Support
Works with Canon and most leading MFP brands through embedded applets or Universal Login Manager
Identity & Access Controls
Azure AD / Microsoft 365 SSO, PIN / card authentication, and granular permissions per device function
Pricing
- Server-based deployment
- Full modular feature set
- Customization and integration
- Sold through authorized Canon partners
- Cloud-based on Microsoft Azure
- Per-user subscription model
- Automatic updates
- Reduced IT overhead
Best For
Enterprise Secure Print
Large organizations enforcing pull printing and user authentication to prevent abandoned documents at shared devices
Hybrid Workplace Print
Companies moving away from on-premise print servers to a cloud print service employees can use from home or office
Cost Allocation in Professional Services
Law firms and accounting firms charging print and scan usage back to client matter numbers
Document Digitization
Healthcare and government organizations scanning paper records with OCR and routing them into cloud document systems
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