About Udok

Udok is a South African telemedicine platform that enables healthcare providers to run virtual medical practices and patients to access online doctor consultations. The platform connects doctors, patients, and pharmacies in one secure ecosystem, supporting video and chat consultations, electronic prescriptions, lab referrals, sick notes, and AI-supported diagnostics. Medical practitioners can use Udok to supplement their physical practice or run their entire practice online with no fixed monthly platform fees.

Pros & Cons

Pros

No fixed monthly fees for doctors — pay only when you earn
Full telemedicine workflow in one platform (consult, prescribe, refer, invoice)
Supports medical aid billing for patients
AI-assisted diagnostics help speed up consultations
Patients receive prescriptions instantly and can collect at nearby pharmacies

Pricing

Patient Consultation

R299/consultation

Video, phone, or chat consultation
Electronic prescription
Sick note / medical certificate
Lab referral
Secure health dashboard

Best For

Virtual GP Practice

General practitioners running a hybrid or fully virtual practice with no platform overhead costs

On-Demand Patient Consultations

Patients needing quick access to a licensed doctor without waiting rooms or travel

Prescription Renewals

Handling repeat prescription renewals and chronic medication management via video or chat

Remote Sick Note Issuance

Issuing official sick notes and medical certificates to patients working remotely

Udok