Udok
Virtual doctor consultations and practice management for healthcare providers
About Udok
Udok is a South African telemedicine platform that enables healthcare providers to run virtual medical practices and patients to access online doctor consultations. The platform connects doctors, patients, and pharmacies in one secure ecosystem, supporting video and chat consultations, electronic prescriptions, lab referrals, sick notes, and AI-supported diagnostics. Medical practitioners can use Udok to supplement their physical practice or run their entire practice online with no fixed monthly platform fees.
Pros & Cons
Pros
- No fixed monthly fees for doctors — pay only when you earn
- Full telemedicine workflow in one platform (consult, prescribe, refer, invoice)
- Supports medical aid billing for patients
- AI-assisted diagnostics help speed up consultations
- Patients receive prescriptions instantly and can collect at nearby pharmacies
- Accessible via mobile or desktop
Cons
- Primarily focused on South African market — limited international availability
- Per-consultation pricing for patients may add up for frequent users without medical aid
- Smaller ecosystem compared to global telemedicine platforms
- Limited third-party integrations outside the South African healthcare system
Pricing
- Video, phone, or chat consultation
- Electronic prescription
- Sick note / medical certificate
- Lab referral
- Secure health dashboard
- Medical aid billing support
- No fixed monthly platform fee
- Virtual practice workspace
- Electronic health records
- Automated invoicing
- Prescription management
- Lab referral workflows
- AI-supported diagnostics
Best For
Virtual GP Practice
General practitioners running a hybrid or fully virtual practice with no platform overhead costs
On-Demand Patient Consultations
Patients needing quick access to a licensed doctor without waiting rooms or travel
Prescription Renewals
Handling repeat prescription renewals and chronic medication management via video or chat
Remote Sick Note Issuance
Issuing official sick notes and medical certificates to patients working remotely
Practice Administration Automation
Clinics reducing admin overhead with automated invoicing, billing, and lab referral workflows