Toast POS
All-in-one restaurant point-of-sale and management platform built for food service
About Toast POS
Toast is a cloud-based point-of-sale and restaurant management platform built specifically for the food service industry. It combines POS, online ordering, payroll, team management, and marketing tools into a single integrated system with purpose-built hardware. Toast serves restaurants of all sizes, from single-location cafes to multi-location full-service operations.
Pros & Cons
Pros
- Purpose-built for restaurants with every feature designed for food service workflows
- Excellent kitchen coordination with KDS timing indicators and digital order routing
- Fast tableside ordering via Toast Go handhelds increases table turnover
- Strong reporting combines sales, labor, and menu profitability data
- Commission-free online ordering with automatic menu syncing
Cons
- Proprietary hardware only — no iPad or bring-your-own-device support
- Locked into Toast Payments with no option for third-party processors
- Long-term contracts with significant early termination fees
- Essential features like online ordering and loyalty are paid add-ons
Key Features
Cloud-Based POS
Real-time order management, menu updates, and reporting from anywhere with purpose-built restaurant hardware.
Kitchen Display System
Digital order routing with timing indicators and prep coordination to keep kitchen operations running smoothly.
Toast Go Handhelds
Spill-resistant mobile devices for tableside ordering and payment, increasing table turnover.
Integrated Online Ordering
Commission-free online ordering with automatic menu syncing across all channels.
Payroll & Team Management
Built-in scheduling, time clocks, payroll, and tip management for restaurant staff.
Real-Time Reporting
Sales tracking, labor cost analysis, menu engineering, and profitability insights across locations.
Inventory Management
Real-time stock levels, low-stock alerts, and automated reordering to reduce waste.
Multi-Location Management
Centralized menu control, consolidated reporting, and standardized operations across all restaurant locations.
Pricing
- 1 terminal included
- Cloud POS system
- Basic reporting
- Order management
- Payment processing (2.99% + 15¢)
- Core POS functionality
- Flat-rate processing (2.49% + 15¢)
- Custom hardware options
- Team management
- API access
- Everything in POS plan
- Online ordering
- Toast Delivery Services
- Toast TakeOut app
- Guest marketing tools
- All features included
- Multi-location support
- Advanced inventory
- Negotiable processing rates
- Dedicated account manager
Best For
Full-Service Restaurants
Tableside ordering, complex menu management, and kitchen coordination across multiple stations.
Multi-Location Groups
Centralized menu management, consolidated reporting, and standardized operations across all locations.
Quick-Service Operations
Fast checkout, online ordering integration, and real-time inventory tracking for high-volume service.
Growing Restaurants
Transition from basic POS to all-in-one platform with payroll, marketing, and loyalty.