Survicate
Effortless customer feedback surveys across every touchpoint
About Survicate
Survicate is a customer feedback platform that enables businesses to collect, analyze, and act on user insights through targeted surveys deployed across websites, apps, email, and in-product experiences. With AI-powered analysis, 40+ native integrations, and real-time dashboards, Survicate helps product, marketing, and CX teams make data-driven decisions without requiring any coding skills.
Pros & Cons
Pros
- Extremely easy to set up surveys without coding
- Excellent native integrations with popular CRM and marketing tools
- AI-powered analysis automatically categorizes open-text feedback
- Multi-channel deployment from a single platform
- Responsive customer support team
Cons
- Pricing counts partial survey responses toward limits
- Dashboard can feel complex for new users
- Limited design customization options
- Free plan restricted to 25 responses per month
- Advanced plans require annual commitment
Key Features
Multi-channel surveys (website, in-app, email, link, mobile)
AI-powered Insights Hub with sentiment analysis
Real-time analytics dashboards
40+ native integrations (HubSpot, Salesforce, Slack, Intercom)
NPS, CSAT, and CES survey templates
Advanced targeting and segmentation
No-code survey builder with drag-and-drop
Customizable branding and design
Automated feedback categorization
Response piping and conditional logic
Pricing
- 25 responses/month
- 1 active survey
- Unlimited users
- All question types
- Basic integrations
- 30-day data retention
- 100-500 responses/month
- 2 active surveys
- 5 team members
- All survey channels
- Export results
- Custom logo branding
- Annual commitment
- Remove Survicate branding
- 10 team members
- Advanced targeting
- All survey channels
- Priority support
- Custom response limits
- Unlimited team members
- Dedicated account manager
- Advanced security
- Custom integrations
- SSO & SAML
Featured In
6 Best Customer Feedback & Survey Tools for Product Teams (2026)
Best for product teams that need precisely-targeted surveys at specific moments in the user journey
5 Best Form Tools With Native Salesforce Integration (2026)
Best for customer feedback in Salesforce — Survicate turns NPS, CSAT, and survey data into actionable CRM insights, ideal for customer success teams that need feedback wired directly into their Salesforce workflows.
6 Tools That Fix the 'Our NPS Score Is Going Down and We Don't Know Why' Problem (2026)
Best all-in-one NPS platform for mid-market teams who want to survey, analyze, and act on feedback without stitching together multiple tools.
6 Customer Feedback Tools With Sentiment Analysis (2026)
Best dedicated feedback tool with built-in sentiment analysis — purpose-built for collecting and analyzing customer feedback at scale with segmented insights
Best Tools for Solo UX Researchers Running Continuous Discovery (2026)
Best for solo researchers with a live product who want continuous, contextual feedback without interrupting the user experience — the closest thing to having a researcher observing every user session.