
CRM, helpdesk, and project management in one platform for SMBs
Sugester is an all-in-one business platform that combines CRM, helpdesk, live chat, project management, email, and knowledge base tools into a single solution. Built for small and mid-sized businesses, it centralizes customer communications across email, chat, phone, and social media into a unified inbox. The platform includes task management with timesheets and time tracking, a customizable live chat widget for websites, a self-service knowledge base builder, VoIP integration, email marketing capabilities, and a feedback forum with voting and gamification features. Sugester provides funnel charts and reporting for data-driven decisions, document management, and automated ticket routing to streamline team workflows.