Shop Officer
All-in-one auto shop management software built by a shop owner
About Shop Officer
Shop Officer is a web-based auto shop management platform designed to simplify daily operations for auto repair shops. It combines estimates, invoicing, scheduling, digital inspections, inventory management, and financial reporting into a single affordable tool with built-in Alldata & Mitchell1 labor time integration.
Pros & Cons
Pros
- Very affordable at $119/month vs competitors charging $250-400+
- Alldata & Mitchell1 labor times included at no extra cost
- Built by an actual shop owner who understands daily operations
- Single flat-rate plan with no tiered upselling or hidden fees
- Easy to use with intuitive interface across all devices
Cons
- Limited third-party integrations compared to larger competitors
- Fewer reviews and smaller user community than established players like Tekmetric or Shopmonkey
- No native mobile app — works via mobile browser only
Key Features
Professional Estimates & Invoicing
Create and send digital repair estimates and invoices to customers in seconds with built-in customer and vehicle data.
Smart Appointment Scheduling
View, create, and reschedule appointments from a unified calendar interface to keep your shop organized.
Digital Vehicle Inspections
Perform thorough digital inspections to identify upselling opportunities and document vehicle condition.
Parts & Inventory Management
Track parts coming in and out, order new parts, process returns and cores, and record refunds.
Alldata & Mitchell1 Integration
Built-in labor times from Alldata and Mitchell1 included at no extra cost, eliminating separate subscriptions.
Repair History Tracking
Maintain complete service history records for every vehicle and customer for easy reference on return visits.
Financial Reporting & Analytics
Review earnings by technician, parts, job, and vehicle plus track costs and profitability across your shop.
Customer Relationship Management
Build lasting relationships with searchable customer records including vehicle info, quotes, and service history.
Employee Management
Create roles, assign jobs to technicians, and set granular permissions to control access across your team.
Expense Tracking
Monitor and categorize shop expenses alongside revenue for a clear picture of your business finances.
Workflow Dashboard
Visual dashboard showing job status and workflow to keep track of all active repairs and appointments.
Multi-Device Access
Fully responsive web app that works on desktop, tablet, and mobile devices from any browser.
Pricing
- Estimates & invoicing
- Appointment scheduling
- Digital inspections
- Parts & inventory management
- Alldata & Mitchell1 labor times included
- Financial reports & analytics
- Customer & vehicle history tracking
- Employee management & permissions
- Multi-device access (desktop, tablet, mobile)
- Unlimited users