Shipday
AI delivery management software for local businesses
About Shipday
Shipday is a delivery management platform that helps restaurants, e-commerce stores, couriers, and retailers automate dispatch, route optimization, driver tracking, and customer notifications. It supports both in-house drivers and third-party delivery services, and layers AI agents on top of operations for dispatch automation, review collection, and refund handling.
Pros & Cons
Pros
- Generous free tier that handles up to 300 orders per month with full proof-of-delivery features
- Works for both in-house drivers and on-demand third-party fleets like DoorDash and Uber
- Quick setup with 100+ pre-built integrations to POS and e-commerce platforms
- Branded customer tracking pages and driver app on higher tiers
- AI agents handle tedious tasks like refund collection, review requests, and dispatch coaching
Cons
- AI agent suite is gated behind the $349/mo Business AI plan
- Per-order overage fees ($0.04-$0.25) can add up for high-volume operators
- Reporting on lower tiers is fairly basic compared to dedicated logistics suites
- Phone/24-7 support is reserved for premium plans
Key Features
Auto-Dispatch & Route Optimization
Automatically assigns orders to drivers and optimizes multi-stop routes for faster deliveries.
Real-Time Tracking
Live driver location, ETA, and branded tracking pages for end customers.
Driver Mobile App
Native iOS/Android app for drivers with task list, turn-by-turn navigation, and proof of delivery.
Proof of Delivery
Capture photos, signatures, and barcode scans on completion of each order.
SMS & WhatsApp Notifications
Automated order status updates to customers via SMS and WhatsApp in 30+ languages.
Third-Party Delivery Integrations
On-demand access to DoorDash Drive, Uber Direct, and other 3PL fleets when in-house drivers are unavailable.
AI Agents
AI-powered automation for dispatch coaching, refund collection, review requests, and customer calls.
POS & E-commerce Integrations
Connects with 100+ platforms including Shopify, WooCommerce, Square, Clover, and Toast.
API & Webhooks
Developer access for custom integrations and workflow automation.
Branded Customer Experience
White-labeled tracking pages, driver app, and order forms on premium plans.
Pricing
- Up to 300 orders/month
- 10 driver accounts
- 1 dispatch account
- Driver and dispatch apps
- Real-time tracking and live ETA
- Photo/signature proof of delivery
- Basic reporting
- 300 orders + $0.04 per additional
- 15 driver accounts
- 5 dispatch/staff accounts
- Live map view tracking
- Standard auto-dispatch
- Driver payment calculation
- SMS/WhatsApp notifications
- Email & phone support
- Unlimited paid orders
- Unlimited driver accounts
- 5 dispatch/staff accounts
- Route optimization
- Auto-dispatch
- Driver-dispatcher chat
- API & webhook access
- Ready-to-use integrations
- Up to 15 users
- Branded driver app
- Branded customer tracking
- Custom branded order form
- Barcode scanning and ID verification
- Removes 'powered by Shipday' badge
- 24/7 chat support
- Unlimited driver accounts
- 15 dispatch/staff accounts
- Access to third-party delivery services
- Refund support
- Google review collection
- Selected AI agents
- Branded tracking and order forms
- 24/7 chat & email
- 1,000 orders + $0.25 per additional
- Unlimited driver and staff accounts
- Full suite of AI agents
- Geo-fencing
- Advanced notifications
- Custom reporting
- Enterprise multi-location dashboard
- Premium onboarding & dedicated support
Best For
Restaurant & Pizzeria Delivery
Local restaurants dispatch their own drivers and fall back to DoorDash Drive during peak hours, all from one dashboard.
E-commerce Local Delivery
Shopify and WooCommerce stores offering same-day delivery use Shipday to auto-route drivers and send branded tracking links.
Courier & Last-Mile Operations
Independent couriers manage multi-stop routes, capture proof of delivery, and bill clients based on driver payment calculations.
Multi-Location Chains
Restaurant groups and retailers run dispatch across multiple stores from one enterprise dashboard with geo-fencing rules.
Similar Tools
Onfleet
Last-mile delivery management with route optimization and real-time tracking
Route4Me
Route planning and optimization software for field operations
Track-POD
Delivery management and proof of delivery software for logistics teams
Clarity WOS
AI-powered warehouse optimization for total operational visibility
BaseTruck
All-in-one cloud trucking software for dispatch, fleet management, and accounting
PINC Yard Management
Real-time yard visibility and management for supply chain operations