rGuest Stay
Cloud-based property management system for hotels and hospitality
About rGuest Stay
rGuest Stay (now Agilysys Stay) is a cloud-based property management system built for small to medium hotels, resorts, and hospitality properties. Powered by guestsense.ai, it delivers automated upsells, mobile check-in, real-time housekeeping management, and multi-property operations from any browser.
Pros & Cons
Pros
- Fully cloud-native, accessible from any browser without software installation
- AI-powered upselling generates incremental revenue automatically
- Contactless guest workflows reduce front desk congestion
- Strong multi-property management for hotel groups
- Comprehensive integrations with OTAs, booking engines, key systems, and payment processors
Cons
- Custom pricing requires contacting sales, no transparent pricing page
- Primarily designed for small to mid-size hotels, may lack features for large luxury resorts
- Learning curve for staff transitioning from legacy PMS systems
- Limited public reviews compared to more established competitors like Opera
Key Features
Cloud-Native PMS
Runs natively in any browser on desktop and tablet with real-time operating metrics and demand forecasting
AI-Powered Upsells
guestsense.ai delivers personalized, data-driven upgrade offers across mobile, kiosk, and front desk touchpoints
Mobile Guest Journey
Pre-arrival updates, mobile check-in, room-ready notifications, personalized offers, and digital check-out from guests' phones
Multi-Property Management
View guest profiles, history, reservations, room availability, and operational reports seamlessly across multiple properties
Housekeeping Optimization
Next-generation workflow engine that assigns staff resources to balance guest needs and operational efficiency
Channel Management
Manage rates across multiple channels including web booking engines and online travel agencies (OTAs)
Revenue Management
Automated revenue tools with occupancy-based pricing and room optimization to maximize RevPAR
Guest Preference Tracking
Stores guest preferences and history to deliver tailored experiences and increase repeat bookings
Pricing
- Cloud-based PMS
- Mobile guest journey
- Housekeeping management
- Channel management
- Revenue tools
- Multi-property support
- AI-powered upsells
- Implementation services
Best For
Independent Hotel Operations
Manage reservations, check-ins, housekeeping, and billing for independent and boutique hotels
Multi-Property Hotel Groups
Oversee operations across multiple properties with centralized guest profiles and reporting
Contactless Guest Experience
Enable mobile check-in, digital key, and self-service throughout the guest journey
Revenue Optimization
Use occupancy-based pricing and AI upsells to maximize revenue per available room
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